# Trustpilot (`canadesk/trustpilot`) Actor Get reviews and sentiment (Negative, Neutral, Positive) from Trustpilot. It's fast, costs little and supports all countries. - **URL**: https://apify.com/canadesk/trustpilot.md - **Developed by:** [Canadesk Support](https://apify.com/canadesk) (community) - **Categories:** Developer tools, Lead generation - **Stats:** 445 total users, 6 monthly users, 100.0% runs succeeded, 24 bookmarks - **User rating**: 3.31 out of 5 stars ## Pricing $5.00/month + usage To use this Actor, you pay a monthly rental fee to the developer. The rent is subtracted from your prepaid usage every month after the free trial period.You also pay for the Apify platform usage, which gets cheaper the higher Apify subscription plan you have. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#rental-actors ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README 🌟 For a higher maximum, parallel processing, lower usage costs and more filters (language, search terms, replies, etc.), please use **canadesk/trustpilot-plus**! ### Features Returns all reviews for a given company (e.g., www.expensify.com), sorted by recency. Trustpilot may only recognize some variants of the target URL, such as requiring "www". You have two ways of getting the data (through the Process variable): - API (see below output): Slower, less costly. - Cheerio: Faster with higher set memory (🛑 min. **2GB** memory), more expensive. ### Limitations - The "Date posted" parameter only applies to the API process. - The maximum number of reviews returned by Trustpilot frontend is 100 pages. In order to get more, use the filters provided by **canadesk/trustpilot-plus**! ### Example output (API) ```` { "id": "65a7cbd9b8138df08d3fd809", "filtered": false, "pending": false, "text": "Awesome Company! - Beautiful jewelry, timely shipping, good practices.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2024-01-17T14:45:14.000Z", "reviewSourceName": "InvitationApi", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Awesome Company", "likes": 0, "dates": { "experiencedDate": "2024-01-12T00:00:00.000Z", "publishedDate": "2024-01-17T14:45:14.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "57eaba720000ff000a48480e", "displayName": "Kimberly Babcock Sanborn", "imageUrl": "", "numberOfReviews": 3, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hi Kimberly, thank you for reaching out and sharing your positive words with us! We appreciate your continued support and we look forward to having you shop with us again. ", "publishedDate": "2024-01-17T16:03:37.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": \[], "language": "en", "location": null, "website": "", "link": "" } ```` ### How it works. 1. Enter the website URL to be analyzed - NOT the Trustpilot link. 2. Set the maximum number of reviews to fetch. 3. Run it! 🎉 ### Support Open a new issue for bugs or feature requests. Please share the run URL. Supports Trustpilot in: United States of America, Australia, Austria, Brazil, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom. Cheers! # Actor input Schema ## `website` (type: `array`): Website to fetch reviews for - NOT the Trustpilot link. ## `country` (type: `string`): Default country for Trustpilot. ## `daterange` (type: `string`): Filter for date range. ## `delay` (type: `integer`): Only for API. Waiting time between requests. ## `maximum` (type: `integer`): Per website. Maximum number of records returned (impact on performance). ## `maxcrawl` (type: `integer`): Only for Cheerio. Maximum number of requests per crawl (impact on performance). ## `process` (type: `string`): Process to run. ## `proxy` (type: `object`): Select proxies to be used by your crawler. ## Actor input object example ```json { "website": [ "www.expensify.com" ], "country": "us", "daterange": "all", "delay": 3, "maximum": 40, "maxcrawl": 100, "process": "ga", "proxy": { "useApifyProxy": true } } ```` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "website": [ "www.expensify.com" ], "proxy": { "useApifyProxy": true } }; // Run the Actor and wait for it to finish const run = await client.actor("canadesk/trustpilot").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "website": ["www.expensify.com"], "proxy": { "useApifyProxy": True }, } # Run the Actor and wait for it to finish run = client.actor("canadesk/trustpilot").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "website": [ "www.expensify.com" ], "proxy": { "useApifyProxy": true } }' | apify call canadesk/trustpilot --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=canadesk/trustpilot", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot", "description": "Get reviews and sentiment (Negative, Neutral, Positive) from Trustpilot. It's fast, costs little and supports all countries.", "version": "2.0", "x-build-id": "AYIFKhRfsvhC8J79C" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/canadesk~trustpilot/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-canadesk-trustpilot", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/canadesk~trustpilot/runs": { "post": { "operationId": "runs-sync-canadesk-trustpilot", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/canadesk~trustpilot/run-sync": { "post": { "operationId": "run-sync-canadesk-trustpilot", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "website" ], "properties": { "website": { "title": "Websites", "type": "array", "description": "Website to fetch reviews for - NOT the Trustpilot link.", "items": { "type": "string" } }, "country": { "title": "Default country", "enum": [ "us", "ca", "dk", "at", "ch", "de", "au", "uk", "ie", "nz", "es", "fi", "fr", "it", "jp", "no", "nl", "pl", "bt", "pt", "se" ], "type": "string", "description": "Default country for Trustpilot.", "default": "us" }, "daterange": { "title": "Filter - Date posted", "enum": [ "all", "last30days", "last3months", "last6months", "last12months" ], "type": "string", "description": "Filter for date range.", "default": "all" }, "delay": { "title": "Delay", "minimum": 1, "maximum": 90, "type": "integer", "description": "Only for API. Waiting time between requests.", "default": 3 }, "maximum": { "title": "Maximum results", "minimum": 20, "maximum": 2000, "type": "integer", "description": "Per website. Maximum number of records returned (impact on performance).", "default": 40 }, "maxcrawl": { "title": "Maximum requests", "minimum": 10, "type": "integer", "description": "Only for Cheerio. Maximum number of requests per crawl (impact on performance).", "default": 100 }, "process": { "title": "Process", "enum": [ "ga", "gr", "gd" ], "type": "string", "description": "Process to run.", "default": "ga" }, "proxy": { "title": "Proxy configuration", "type": "object", "description": "Select proxies to be used by your crawler." } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```