# TrustRadius Reviews (`hello.datawizards/trustradius-reviews`) Actor

Extract detailed software reviews from TrustRadius, including pros, cons, ratings, insights, reviewer info, and Q\&A — all in structured JSON. Perfect for sentiment analysis, competitor research, and product intelligence. Built for scale, powered by DataWizards.

- **URL**: https://apify.com/hello.datawizards/trustradius-reviews.md
- **Developed by:** [datawizards](https://apify.com/hello.datawizards) (community)
- **Categories:** Automation, Agents, Lead generation
- **Stats:** 19 total users, 2 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $5.00 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

---

## 📦 TrustRadius-Reviews · Apify Actor

Extract **in-depth review insights, sentiment summaries, and reviewer metadata** from TrustRadius for any software product — in clean, structured JSON.

Built with precision and maintained by [DataWizards](https://linkedin.com/in/data-wizards-aa8080342) 👨‍💻.

---

### 📌 What Is `TrustRadius-Reviews`?

The `TrustRadius-Reviews` Apify Actor is designed to **scrape structured product review data** from [TrustRadius](https://www.trustradius.com) — one of the leading platforms for authentic B2B software reviews.

Whether you're conducting market research, analyzing sentiment trends, benchmarking competitors, or building a recommendation engine, this actor gets you **review content, pros/cons, star ratings, reviewer profiles, and usage context** — fast.

---

### 🧠 Key Features

* ✅ **Deep Review Extraction** – Get pros, cons, insights, and Q\&A for each product
* ✅ **Aggregated Rating & Sentiment** – Includes average scores and platform insights
* ✅ **Reviewer Metadata** – Capture job roles, departments, and names for segmentation
* ✅ **Highly Configurable Input** – Search by keyword and control pagination
* ✅ **Apify Proxy Support** – Bypass rate-limiting with built-in proxy integration
* ✅ **Output in Clean JSON** – Structured, normalized, developer-friendly format

---

### 🛠️ Input Schema

Here’s how to use the actor:

```json
{
  "proxyConfiguration": {
    "useApifyProxy": true
  },
  "keyword": "trello",
  "page_limit": 1
}
````

#### 🔐 Proxy Configuration

- **useApifyProxy**: Set to `true` for reliable access.
- **apifyProxyGroups** *(optional)*: Add `"RESIDENTIAL"` if you face blocks or want high success rates.

***

### 📤 Output Example

```json
[
  {
    "url": "https://www.trustradius.com/products/trello/reviews/all?page=1",
    "software_name": "trello",
    "avg_rating": 8.3,
    "insights": "TrustRadius Insights for Trello are summaries of user sentiment...",
    "pros": "Visually easy to understand and navigate...",
    "cons": "Confusing and Clunky User Interface...",
    "reviewers": [
      { "name": "Martina Barreneche", "title": "Customer Success Manager", "job": "Manager" },
      ...
    ],
    "questions_answers": [
      {
        "question": "Use Cases and Deployment Scope",
        "answer": "Trello came to our company to help us organize tasks..."
      }
    ]
  }
]
```

***

### 🚀 Use Cases

- 🧪 **Product Sentiment Analysis** – Understand how users really feel about a product.
- 🕵️ **Competitor Intelligence** – Benchmark features, support, and pain points.
- 📊 **Customer Experience Research** – Identify what users love or dislike most.
- 📈 **Content for Sales/Marketing** – Pull customer quotes directly into decks or sites.
- 🧠 **Training AI Models** – Use structured pros, cons, and Q\&As for NLP training datasets.

***

### ✅ Best Practices

- Use **relevant keywords** (e.g., "Salesforce", "Asana", "HubSpot") for precise targeting.
- Limit page depth initially (e.g., `"page_limit": 1`) to test performance before scaling.
- Consider combining with **Sentiment Analysis APIs** for enriched understanding.
- Run during off-peak hours or use **RESIDENTIAL proxies** for large-scale jobs.

***

### 🧰 Customizations & Extensions

Need review tags, time ranges, or advanced filters?

💡 DataWizards can extend this actor to fit **any review workflow** — from industry-specific scrapers to deep data enrichment and exports.

***

### 🤝 Support

Need tailored outputs, format changes, or help with integration?

**We’ve got you covered!**

📩 **Email**: <hello.datawizard@gmail.com>
✉️ **Email Subject**: `TrustRadius-Reviews Actor – Support Request`
🔗 **LinkedIn**: [linkedin.com/in/data-wizards-aa8080342](https://linkedin.com/in/data-wizards-aa8080342)

***

### 🐞 Bug Report or Feature Request?

If you encounter issues or have enhancement suggestions:

📧 Email us with:
**Subject**: `Bug Report – TrustRadius-Reviews Actor`
-----------------------------------------------------

### 🔍 SEO Keywords (for discoverability)

`TrustRadius scraper`, `B2B review extractor`, `software review data`, `Apify TrustRadius actor`, `review sentiment data`, `TrustRadius API alternative`, `review metadata scraper`, `structured JSON reviews`, `product feedback intelligence`, `SaaS review analysis`

***

### 🏁 Start extracting smarter product insights today with `TrustRadius-Reviews`.

Built for scale. Designed for insight. Powered by DataWizards ⚡

***

# Actor input Schema

## `keyword` (type: `string`):

Keyword for the product to scrape reviews for

## `page_limit` (type: `integer`):

Maximum number of pages to scrape

## `proxyConfiguration` (type: `object`):

Specifies proxy servers that will be used by the scraper in order to hide its origin.

## Actor input object example

```json
{
  "keyword": "slack",
  "page_limit": 5,
  "proxyConfiguration": {
    "useApifyProxy": true
  }
}
```

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "keyword": "slack",
    "page_limit": 5,
    "proxyConfiguration": {
        "useApifyProxy": true
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("hello.datawizards/trustradius-reviews").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "keyword": "slack",
    "page_limit": 5,
    "proxyConfiguration": { "useApifyProxy": True },
}

# Run the Actor and wait for it to finish
run = client.actor("hello.datawizards/trustradius-reviews").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "keyword": "slack",
  "page_limit": 5,
  "proxyConfiguration": {
    "useApifyProxy": true
  }
}' |
apify call hello.datawizards/trustradius-reviews --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=hello.datawizards/trustradius-reviews",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "TrustRadius Reviews",
        "description": "Extract detailed software reviews from TrustRadius, including pros, cons, ratings, insights, reviewer info, and Q&A — all in structured JSON. Perfect for sentiment analysis, competitor research, and product intelligence. Built for scale, powered by DataWizards.",
        "version": "0.0",
        "x-build-id": "t5vXpaYxp7sCp5vFK"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/hello.datawizards~trustradius-reviews/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-hello.datawizards-trustradius-reviews",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/hello.datawizards~trustradius-reviews/runs": {
            "post": {
                "operationId": "runs-sync-hello.datawizards-trustradius-reviews",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/hello.datawizards~trustradius-reviews/run-sync": {
            "post": {
                "operationId": "run-sync-hello.datawizards-trustradius-reviews",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "keyword"
                ],
                "properties": {
                    "keyword": {
                        "title": "Keyword",
                        "type": "string",
                        "description": "Keyword for the product to scrape reviews for"
                    },
                    "page_limit": {
                        "title": "Page Limit",
                        "minimum": 1,
                        "type": "integer",
                        "description": "Maximum number of pages to scrape"
                    },
                    "proxyConfiguration": {
                        "title": "Proxy configuration",
                        "type": "object",
                        "description": "Specifies proxy servers that will be used by the scraper in order to hide its origin.",
                        "default": {
                            "useApifyProxy": true
                        }
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```