# Trustpilot Reviews Scraper (`sync-network/trustpilot-reviews-scraper`) Actor

Extract reviews from any Trustpilot company page. Get ratings, review text, author names, dates, company overall score, and more. Handles pagination automatically. No proxy required. Works for any public Trustpilot page.

- **URL**: https://apify.com/sync-network/trustpilot-reviews-scraper.md
- **Developed by:** [Alam](https://apify.com/sync-network) (community)
- **Categories:** Automation, Developer tools, Other
- **Stats:** 4 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $1.00 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Trustpilot Reviews Scraper

Extract reviews from Trustpilot company pages with automatic Cloudflare bypass.

### Features

- ✅ Extracts detailed review data (title, content, rating, date, reviewer info)
- ✅ Automatic Cloudflare/Turnstile bypass using Playwright
- ✅ Residential proxy support for reliable scraping
- ✅ Filtering by star rating and sort order
- ✅ Company profile extraction
- ✅ Stealth mode to avoid detection

### Input

| Field | Type | Required | Description | Default |
|-------|------|----------|-------------|---------|
| `companyDomain` | string | ✅ Yes | Company domain (e.g., `amazon.com`) | - |
| `maxReviews` | integer | ❌ No | Maximum number of reviews to scrape (1-1000) | 100 |
| `sortBy` | string | ❌ No | Sort order: `newest`, `oldest`, `highest_rated`, `lowest_rated` | `newest` |
| `minRating` | integer | ❌ No | Minimum star rating filter (1-5, 0 for all) | 0 |
| `useProxy` | boolean | ❌ No | Enable Apify Proxy for anti-bot bypass | `true` |
| `proxyCountry` | string | ❌ No | Proxy country code (e.g., `US`, `GB`) | `US` |

### Output

#### Review Fields

- `reviewTitle` - Review headline
- `reviewBody` - Review content
- `rating` - Star rating (1-5)
- `reviewDate` - Date of review
- `reviewerName` - Reviewer's name
- `reviewerLocation` - Reviewer's location
- `reviewerReviewCount` - Total reviews by this reviewer
- `helpfulCount` - Number of helpful votes
- `companyResponse` - Company's response (if any)

#### Company Profile Fields

- `companyName` - Business name
- `companyOverallRating` - Aggregate rating (1-5)
- `companyTotalReviews` - Total number of reviews
- `trustScore` - TrustScore value
- `verified` - Whether business is verified

### Usage Examples

#### Basic usage - Extract 20 reviews from Amazon:

```json
{
  "companyDomain": "amazon.com",
  "maxReviews": 20
}
```

#### Filter for 5-star reviews only:

```json
{
  "companyDomain": "amazon.com",
  "maxReviews": 50,
  "minRating": 5
}
```

#### Get newest 100 reviews with GB proxy:

```json
{
  "companyDomain": "uk.trustpilot.com/review/amazon.com",
  "maxReviews": 100,
  "sortBy": "newest",
  "useProxy": true,
  "proxyCountry": "GB"
}
```

### Notes

- The scraper uses a hybrid approach: first tries to extract hidden JSON data (fastest), then falls back to DOM scraping if needed
- Residential proxies are recommended for reliability, especially for large scraping jobs
- Random delays (2-4 seconds) between requests to simulate human behavior
- Maximum of 500 reviews per company per run is recommended to avoid detection

### Pricing

This actor uses **pay-per-event** pricing:

- **$0.30 per 1,000 reviews** (40% cheaper than competitors)
- Company profile scraping: $0.01 per company

### Support

For issues or feature requests, please contact the actor developer.

# Actor input Schema

## `companyDomain` (type: `string`):

Trustpilot company domain (e.g., 'amazon.com', 'uk.trustpilot.com/review/amazon.com')

## `maxReviews` (type: `integer`):

Maximum number of reviews to scrape (1-1000)

## `sortBy` (type: `string`):

Sort order for reviews

## `minRating` (type: `integer`):

Filter by minimum star rating (1-5, 0 for all)

## `useProxy` (type: `boolean`):

Enable Apify Proxy for bypassing anti-bot measures

## `proxyCountry` (type: `string`):

Country for proxy (e.g., 'US', 'GB', 'FR', 'DE')

## Actor input object example

```json
{
  "companyDomain": "amazon.com",
  "maxReviews": 100,
  "sortBy": "newest",
  "minRating": 0,
  "useProxy": true,
  "proxyCountry": "US"
}
```

# Actor output Schema

## `reviews` (type: `string`):

Extracted Trustpilot reviews with company profile data

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "companyDomain": "amazon.com"
};

// Run the Actor and wait for it to finish
const run = await client.actor("sync-network/trustpilot-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = { "companyDomain": "amazon.com" }

# Run the Actor and wait for it to finish
run = client.actor("sync-network/trustpilot-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "companyDomain": "amazon.com"
}' |
apify call sync-network/trustpilot-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=sync-network/trustpilot-reviews-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/V7nmvtgxbCWJNgyUP/builds/LTHWrSldRKhFYarAm/openapi.json