Greeting
1、 How are you getting on?
2、 How is everything going?
3、 It’s a great honor to meet you.(很荣幸见到你)
4、 I’ve often heard about you. 久仰，久仰
5、 I know you very well by reputation. 久闻大名
6、 Haven’t run into you for a long time. 好久没有见到你
7、 I have been looking forward to meeting you.
8、 How are you getting along with your work here?
Meeting(接待) and Parting(告别)
1、 Mr. David Smith asked me to come here in his place(替代) to pick you up.
2、 We’ve been anticipating your arrival.
3、 On the eve of your departure, do you have any suggestions or advice? 临走前， …
4、 Thank you for your warm reception and hospitality. 盛情款待
5、 Farewell, my friends. It’s time to depart. 再见，朋友们。是分手的时候了。
Appointment
Words:
postpone 推迟 in charge of 负责 schedule 时间表
hospitable 好客的 mention 提及 impress 给 …留下印象
responsible 负责的 supervisor 主管 delay 使…延误
area code 区号 extension 分机号码 conference call会议电话
hold on 不挂断 put … through 给… 接通
out of order 出故障 domestic call国内电话
busy 占线 overseas call越洋电话
long distance call local call public telephone 公用电话
1、 I’d like to talk to you for an hour or so next Monday. Could you spare the time?
2、 That should be possible, but I can’t give you a definite answer right now, I’m afraid. (我还不能给你肯定的答复)
3、 Let’s make it nine o’clock Friday morning. Would that be convenient for you?
4、 Do you think you could make it Monday afternoon? That would suit me better.
5、 I’m afraid I have to cancel my appointment.
6、 It looks as if I won’t be able to keep the appointment we made.(不能赴约了)
7、 I’m afraid not. I’m fully booked up tomorrow. (已安排满了)
8、 Anytime except Monday morning will be all right.
9、 Sorry, Mr. Wang has some unexpected business to attend to, and won’t be able to make your appointment this evening.
Business visit(业务拜访)
Words:
general manager marketing department 市场部
business card establish
inconvenient 妨碍 tie up 缠住
1、 I’d like to see the person in charge of purchasing.
2、 Here’s my business card.
3、 I’d prefer to explain that to him directly.
4、 I’m here to discuss the possibility of establishing business relations with your corporation.
5、 Sorry, I’m a little early. I hope it is not inconvenient. (希望没有妨碍你)
6、 Sorry to keep you waiting. I was rather tied up just now. (让你久等了。刚才太忙了)
Marketing & Sales
Words:
investigation 调查 outlet 销售渠道
situation 行情 entire 整个的
base 根据，依据 handle 经营
push 促销 Stage 阶段
suppose假定 trial 尝试
appliance 设备 resolution 毅力、决心
1、 The market situation is better than we expected.
2、 It’s our principle in business “to honor the contract and keep our promise”. “重合同，守信用”是我们经营业务的原则
3、 Could I have some information about the scope of your business?
4、 I’m in the import and export business. 我从事进出口业务
5、 Won’t you have a look at the catalogue and see what interest you?
6、 Marketing on the Internet is becoming popular.
7、 We usually base our projections on the current market.
我么通常根据当前市场情况进行预测
8、 This product has many advantages compared to other competing products.
9、 I hope this visit of mine will be the beginning of a long and friendly connection between us.
10、 I would suggest that you should find out the likes and dislikes of your customers.
11、 We are satisfied with your success in pushing the sale of our products.
12、 Good morning, sir. I’m a salesman of Sunshine Trading Company. My name is Wang Ling. I wonder if you could spare me half an hour to introduce our business.
13、 For your own resolution. 应该干感谢你的毅力。
Introducing Products
Words:
Recommend 推荐 exhibition 展览
Feature 特点 performance 性能
Selection 选择 durable 耐久的
Competitor竞争对手 flavor 风味
Enclose封入 objective 目的
Outcome 结果 fortune 财富
Domestic 国产的 manual手的
1、 In the next half an hour or so, I’m going to talk about our new product.
2、 This is our latest development. A product with high performance. We put it on the market just two month ago.
3、 We have a wide selection of colors and designs.
4、 This product is durable. 耐久性强
5、 This product is patented. 申请了专利
6、 This design has got a real China flavor. 真正的中国风味
7、 The objective of my presentation is for you to see the product’s function. (介绍)
8、 If you use this machine your productivity will increase by twenty percent.
9、 A great variety of new products and traditional items are on display at the fair.(交易会)
10、 There is no more demand for this product.
Quality
Words:
Necessity 必需品 essence 关键
Dependable 可信赖的 sample 样品
1、 We have a very strict quality controlling system which promises that goods we produced are always of the best quality.
2、 The high quality of the products will secure their leading status in the market place. 在市场上的领导地位
3、 As long as the quality is good, it’s all right if the price is a bit higher.
4、 They enjoy good quality reputation in the world.
5、 The quality of our product enjoys a high reputation in oversea market.
6、 Price reduction mustn’t be done at the expense of the quality.
Price
Words:
Inquiry询问à investigation quotation 报价
Estimate 估价 bid 出价
Counter offer 还价 indication price参考价格
Firm offer 实价 bottom price 底价
Favorable 优惠 gross 大量的
1、 Setting the highest price for a product is not necessarily the realistic way to earn the highest profit.
2、 A 2% reduction is really the best we can do.
3、 I’m sorry that the difference between our price and your counter offer is too wide. It’s impossible for us to entertain your counter offer.
4、 Can we each make some concession? 双方都可以做点让步吗？
5、 In order to conclude business, we’re prepare to cut down our price by 5%.
6、 If you were to place orders with us during summer, our off-peak season, then I could give you a reduction of five percent.
7、 We don’t give any commission in general. 我们一般不给佣金
8、 Buyers wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.
9、 Considering our good relationship and future business, we give you a 3% commission.
Order
Words:
Order list 订单 place/accept/cancel an order 下订单(接受/取消)
Confirm an order 确认订单 trial order 试订
Intend打算 confirmation 确定
In most case通常 prompt迅速的
Cooperation合作 hasten赶快
1、 How many do you intend to order?
2、 When can we expect your confirmation of the order?
3、 We are pleased to inform you we have begun the execution of your order. 履行
4、 Considering the long-standing business relationship between us, we accept it. 考虑到我们之间的长期贸易关系 …
Delivery
Words:
Make delivery交货 ample充足的
Dispatch分发 stipulate规定
Expedite加快 profitable有利润的
Lost out 亏本 on schedule按计划
1、 You may know that time of delivery is a matter of importance to us.交货时间对我们来说关系重大
2、 I trust that you will make all necessary arrangements to deliver the goods in time.
3、 I believe that the product will reach you in time and in good order and hope they will give you complete satisfaction.
Signing a contract
Words:
draw up 签订 restate 重申 clause条款
finalize 最后定下来 go through检查 settle决定
abide坚持、遵守 faith诺言 keep good faith守信誉split分开 terminate终止、取消
smoothly顺利地 signature签字
1. Before the formal contract is drawn up we’d like to restate the main points of the agreement.
2. The entire clause should meet with common understanding.
3. It’s very important for us to abide by contracts and keep good faith.重合约、守信用对我们来说十分重要
4. Do you think the contract contains basically all we have agreed on during our negotiation?
5. Let’s congratulate ourselves for the successful contract.
Payment
Words:
Front money预付款 full payment全额付款
installment分期付款 terminal payment定期付款
cash payment现金付款 practice惯例
in view of由于 procedure手续
precedent先例 balance 余款
formality手续 reference保证人
fluctuate变动 document单据
invoice发票 certificate证明
inspection检查 token标志
1、” Payment by installments ” is not the usual practice in the world trade.
2、In view of our long friendly relations and the effort you have made in pushing the sales, we agree to change the terms of payment from L/C at sight to D/P at sight, however, this should not be taken as a precedent.
3、I have no alternative but to accept your terms of payment.
4、Whom can I ask to give some kind of guarantee?
5、Well, I think we can make an exception for your. We’ll, as a token of friendship, entertain D/A for this sample order. 作为友谊的标志
Insurance 保险
Words:
insurance money 保险金 insured amount 保险金额
insurance coverage险别 War Risk战争险
premium 保险费 premium rate保险费率
as for 关于 affair事务
instantaneously及时地 hazard危险
collision碰撞 leakage渗漏
consignment货物 as a rule按照惯例
insurance guarantee保险担保 voyage航海
1、 The purpose of insurance is to cover risks.
2、 As for the insurance, I have quite a lot of things which I am still not clear about. 关于保险
3、 I wonder if the insurance company holds the responsibility for the loss. 承担责任
4、 What measures will you take with regard to unpredictable risks?
5、 If anything happens to the goods under insurance, we’ll provide you with the compensation.
6、 In what case is an insurance guarantee granted?
7、 The extra premium involved will be for your account.
由此产生的额外保险费应由你方支付。
After-sale Service售后服务
Words
warranty保单 refund偿还
improperly不正常地 equip装备
receipt发票 mechanism机器
1、 This type of TV set has five years guarantee free of charge.免费保修
2、 If it doesn’t work properly, you may bring it back within a month.
3、 How long is the warranty? 保修期多长时间
4、 Within the warranty periods, all repairs are free.
5、 Goods purchased in this shop can be changed within a month, but we don’t exchange any item that is improperly used or damaged by the customer himself.
6、 The warranty is good for 3 years.
7、 The main mechanism carries a three-year warranty.
8、 All repairs are billed at cost.修理只收成本费
Complaints and Claims投诉与索赔
Words:
inferior 劣质的 compensation赔偿
adjust调解 substantial充分的
1. We’ll handle your claim appropriately according to the international practice.依照国际惯例
2. The goods you sent us are not up to the standard.符合标准
3. We would like to adjust this claim by arbitration.以仲裁的方式
4. We’ll certainly try to solve the matter to your satisfaction.
5. In spite of the unfortunate incident, business between us will not be affect anyway.
6. As it is a matter concerning the insurance, we hope that you will refer the claim to the insurance company or their agent at your end.
7. Now it is hard to tell who will hold the responsibility for the loss.
Agency代理
Words:
agent 代理 selling agent销售代理
sole agency独家代理 general agent总代理
purchasing agent采购代理 agency agreement代理协议
application申请 appoint委派
channel渠道 warrant保证
entrust委托 substantial大规模的
vigorously精力充沛的 turnover营业额
conservative保守的 transfer转移
have no doubt坚信 restriction限制
6. I am willing to handle your exports as an agent.
7. We have no doubt we can do better this year if you appoint us your selling agent.
8. Your application for a sole agency for a period of one year is now under our consideration.
9. After a period of three years the contract may be cancelled at any time without prior notice.
Investment
Words:
foreign funds外资 infrastructure基础设施
formality手续 joint venture合资企业
association章程 capital-intensive资金密集型的
technology-intensive技术密集型 preferential特惠的
economic zone经济特区 proportion比例
remit汇 remittance汇款
a feasibility study可行性报告 exempt免除
1. We’re expanding the scope of utilizing foreign funds.
2. Foreign investors are encouraged to in infrastructure construction.
3. If you could introduce capital-intensive or technology-intensive projects, you’d enjoy great preferential treatment.优惠待遇
4. Parties to an equity joint venture will share profits and losses in proportion to their respective contributions.
股份制合资经营是指合资各方按其投资份额分享利润并承担风险
10.First of all, you’ll have to do a market survey, to choose the right project and to seek a suitable Chinese partner.
11.Can we remit our profit home?把利润汇回国内
12.The remittance is exempted from income tax.汇款免征所得税
A visit to a factory
Words:
workshop车间 overall工作服
essence关键 fancy喜爱
administrative行政的 anniversary周年
shift轮班 mechanize机械化
upgrade 升级 performance性能
1. I would be pleased to accompany you to the workshops.
2. I’ll show you around and explain the operations as we go along.
3. The competition is very fierce now. How does are factory stand out from all the others?
4. Thank you for giving me so much of your time and for your patience in answering my questions.
Sales Promotion and Advertising
Words:
primarily首先 influential有影响的
campaign战役 carry out开展
appeal有吸引力的 false虚假的
widespread significant辉煌的
residential住宅 commercial广告节目
absolutely绝对地 launch投放
1. The function of advertising is primarily to inform and to persuade customers to buy a product or service.
2. The purpose of our advertising is to draw customers’ interest and keep hold of their attention, so that they may do something in return.
3. Advertisements are everywhere because media are everywhere.
4. China’s advertising industry has been rapidly developing since the country introduced reform and opening up policies, but the industry has also faced a number of problems, such as false advertising, poor quality advertisements and substantial advertising practices.
5. When we launch a new product, we must bring customers’ attention to it. If we are competing with well-known products, we should start with low prices. Most people will continue to buy a brand they like even if the price goes up.
Job interview
Words:
opening空缺 prospect前途
degree学历 proficiency熟练
transcript副本 cherish珍惜、怀有（希望）
perseverance坚忍不拔 half-done做一半
withdraw退缩 eligible合格的
chief 主要的 restore恢复
merit功绩 permanent持久的
trainee受训练的人 payroll工资名单
1. Could I talk to the manager, please? I understand you have an opening for a secretarial position.
2. I’m a postgraduate student. Are there any opening in your company?
3. I received seven years of education in this field and two degrees, a Bachelor of Science degree and a Master of Science degree in Electronic Engineering – both from the world famous university, Harvard. I have two years of work experience in Electronic Engineering, and the honors and awards listed in my resume are a persuasive proof evidencing my achievements. In fact I have already succeeded in this field, but I hope I’ll be more successful in your company.
4. I understand your corporation is one of the noted international consultant corporations newly landed in China after China entered WTO, and I think I might be able to do something to help you develop business here.
5. It’s my duty to accomplish my work.
6. I’m a person of great perseverance. If I pick up something, I never leave it half-done. I’m strong-willed, and I never withdraw before difficulties. I am ready to help others, because it can not only do others good but also give me a sense of satisfaction.
7. Apart from the salary, do you give a bonus?
Business Meeting
Words:
agenda议程 pending悬而未决的
basically基本上 frankly直率地
1. Our company will have a meeting concerning the market plan for next year in the third meeting room tomorrow morning.
2. Everything is on today’s agenda.
3. I’d like to have decision on this matter in this meeting.
4. Please welcome Mr. Li to give us a few words.
5. I’d like to Miss Yang to record the minutes of this meeting.
6. Now that you mention it, I have to tell you my opinion.
7. Could I raise a point about this contract? 提点看法
8. I am basically in favor of it, but the problem should be discussed further. 我基本上同意，但问题还要进一步讨论
9. Frankly speaking, I’m not happy with the decision.
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