479,315 questions with Microsoft 365 and Office-related tags

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3 answers

Onedrive has removed local files from my computer after a reset

I was uploading files to Onedrive and the software froze, it got stuck on Processing Changes... After resetting Onedrive all of the files that were being uploaded have been lost and are no longer on my mac. They had not finished being uploaded to…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-02-19T14:48:09.8733333+00:00
Richard 0 Reputation points
answered 2026-06-26T05:39:04.8666667+00:00
Dan Lane 0 Reputation points
2 answers

Problem understanding display of large numbers in excel

Hi All. Probably a very 'novice' question this, but can't find the solution (if there is one). I need to work with numbers of 16 digits, which are really only reference numbers (think of invoice numbers, etc.) Although I can enter the numbers, once…

Microsoft 365 and Office | Excel | For home | Other
asked 2026-06-25T16:18:05.86+00:00
PETER VROOMEN 0 Reputation points
edited an answer 2026-06-26T05:38:58.5766667+00:00
riny 20,870 Reputation points Volunteer Moderator
1 answer

Can't Snooze emails in oulook

The snooze feature disappeared in my Outlook. I have tried to get support, and it is impossible. TEL ME WHAT TO DO!!!

Microsoft 365 and Office | Other
asked 2026-06-25T21:36:25.8366667+00:00
Tadeo Saenz 0 Reputation points
commented 2026-06-26T05:38:11.2433333+00:00
Tadeo Saenz 0 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to access SharePoint / Power Apps – Azure marketplace error during setup

Hello, I recently purchased Microsoft 365 Business Premium, which should include SharePoint Online and Power Apps. However, I’m unable to properly access or use these services. While attempting to set up SharePoint (via Azure), I encountered the…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-23T23:18:54.72+00:00
C J 0 Reputation points
commented 2026-06-26T05:36:19.7633333+00:00
Sophie N 16,730 Reputation points Microsoft External Staff Moderator
0 answers

Unable to Register the Certification exam

Hi Team, As I try to schedule AB-73 Certification Exam, After adding address, as I am clcicking on Submit button then it gives ther error as, Unexpected error **We encountered an unexpected error. Please try again later. If this issue continues,…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-26T05:27:07.11+00:00
Thorat, Vrushali 0 Reputation points
5 answers

Remove old work email IDs from OneDrive login dropdown

Hi, still struggling to get rid of old work email that pops up if i hit "add account" to my One Drive settings.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-21T07:17:18.48+00:00
DKS 40 Reputation points
commented 2026-06-26T05:26:26.34+00:00
DKS 40 Reputation points
1 answer

Need to Authenticate account

I downloaded the Microsoft authenticator app. I signed in with my school account and password. it gave me a number to approve my sign in request, however, I am receiving this information while on the app. I was able to initiate this process using another…

Microsoft 365 and Office | Subscription, account, billing | For education | MacOS
asked 2026-06-26T04:27:51.68+00:00
hana 0 Reputation points
answered 2026-06-26T05:26:12.96+00:00
Hani-Ng 12,095 Reputation points Microsoft External Staff Moderator
2 answers

When a user send me files through one drive our sharepoint it says that I don't have access when I do

Hi, I am having a strange issue where I can't access files that are shared to me from one particular user within our organization on sharepoint or onedrive and we have both checked that the files have the correct access rights attached to them to enable…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-25T10:41:20.06+00:00
Luis Oddy 0 Reputation points
edited an answer 2026-06-26T05:25:40.0633333+00:00
Huy-K 12,870 Reputation points Microsoft External Staff Moderator
0 answers

Value field not available in Graph Visualisation

While using graph visualisation in my power Bi Desktop I am unable to see value field. I tried twice with installation and uninstallation, but not getting value field

Microsoft 365 and Office | Development | Other
asked 2026-06-26T04:49:40.07+00:00
SHEETAL CHHABRA 0 Reputation points
edited the question 2026-06-26T04:59:11.6766667+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
1 answer

Locked out of Outlook on a particular machine

I am locked out of Outlook and have tried authentication with passwords and an authenticator app. Both return an error that my account is locked. Contact the administrator. I am the administrator, but I don't know how to unlock this desktop. Outlook on…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-24T22:42:58.3266667+00:00
David Wilds Patton 0 Reputation points
commented 2026-06-26T04:57:00.8033333+00:00
David Wilds Patton 0 Reputation points
1 answer

where to put migration code from mac for transfer

Trying to transfer information to my new mac. It gives me a code to enter into the pc migration assistant, but no idea where to enter that code! Help!

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-25T17:58:06.8133333+00:00
Julie Baker 0 Reputation points
edited an answer 2026-06-26T04:56:06.1566667+00:00
Xavier-D 9,535 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 Premium student offer LinkedIn Premium missing

I redeemed the Microsoft 365 Premium student offer this month using my Microsoft account. My Microsoft 365 Premium subscription is active and appears correctly under Services & subscriptions, but I have not received the LinkedIn Premium activation…

Microsoft 365 and Office | Other
asked 2026-06-25T17:18:24.79+00:00
Bishesta Bohara 0 Reputation points
answered 2026-06-26T04:48:26.5233333+00:00
Gunasekar N 70,755 Reputation points Independent Advisor
1 answer

Accessing Power BI as a developer or creator

How and where do i start when wanting to pilot and use Power BI as part of my copilot agent to develop and create visuals based on data gathered from my work space?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-26T01:39:44.73+00:00
Gilly Stewart 0 Reputation points
answered 2026-06-26T04:43:14.9466667+00:00
Vivian-HT 17,445 Reputation points Microsoft External Staff Moderator
1 answer

Recovering access to my Azure tenant

I lost access to my azure tenant and I am the only user/admin there. From other questions…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-06-25T20:17:40.1566667+00:00
Nick Karpuk 0 Reputation points
commented 2026-06-26T04:41:26.6833333+00:00
Dora-T 14,945 Reputation points Microsoft External Staff Moderator
1 answer

Not Received LinkedIn Premium 1 year offer after Microsoft 365 1 year offer subscription

Hi, I subscribed to the Microsoft 365 premium 1‑year offer but never received the LinkedIn Premium 1‑year activation email. I’ve already checked all folders, confirmed my subscription, and followed every step in the Q&A. It still hasn’t arrived.…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-25T23:39:35.35+00:00
Dhruv Patel 0 Reputation points
answered 2026-06-26T04:29:09.3066667+00:00
Xavier-D 9,535 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Tenant Recovery / Admin Access Recovery case and MFA reset for the Global Administrator account

Dear Microsoft Support, I am the owner and administrator of the Microsoft 365 Business Standard tenant: Tenant: [Moderator note: Personally Identifiable Information removed] Affected user: [Moderator note: Personally Identifiable Information removed] I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-25T16:02:38.8+00:00
Katerina Katsari 20 Reputation points
answered 2026-06-26T04:22:46.3666667+00:00
Katerina Katsari 20 Reputation points
1 answer

Microsoft 365 doesn't accept my personal email address to sign in

When I try to create my new Microsoft 365 Family account, it won't accept my personal email. When I type in my personal email account it says: "You can't sign up with a work or school email. Use your personal email instead." But I am using my…

Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS
Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

44 questions
asked 2025-09-29T00:33:05.0566667+00:00
nancy 25 Reputation points
commented 2026-06-26T04:20:31.6333333+00:00
suresh sharma 0 Reputation points
2 answers

case number [Removed PII]

I received a phone call from Microsoft on case number [Removed PII]. How can I followup after rerceiving a call?

Microsoft 365 and Office | Other
asked 2026-06-25T20:42:10.85+00:00
Bill Hinton 0 Reputation points
answered 2026-06-26T04:16:31.17+00:00
Vincent Choy 10,965 Reputation points Volunteer Moderator
1 answer

Does this email mean my recovery case is closed, or is manual review still in progress?

Right after submitting my Xbox compromised account recovery form (aka.ms/recovermyaccount), I received the following email: “Service Request SIR23 Greetings Alex waits, At Microsoft, safeguarding your account is a top priority. We have thoroughly…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-11T21:00:48.69+00:00
Alex W 0 Reputation points
answered 2026-06-26T04:13:12.2166667+00:00
Ian-T 7,780 Reputation points Microsoft External Staff Moderator
1 answer

WORD FOR MAC: how to manually override text direction of right-to-left language

Microsoft Word for Mac, v. 16.109.1 (26051717) I am composing a document in English where I occasionally need to insert Ottoman-Turkish text and numerals, the former read right to left, and the latter, left to right. Word for Mac auto-detects the…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-24T10:54:30.72+00:00
marygauxlightly 0 Reputation points
answered 2026-06-26T04:04:39.2466667+00:00
Ian-T 7,780 Reputation points Microsoft External Staff Moderator