Blaine Phelps·Aug 31Marketing — How Low Can We Go?For those of you who have known me for the past 40 years, you already know I have a bit of a passion for marketing.
Blaine Phelps·Jul 17How to Lose Your Most Loyal CustomersOne of the biggest mistakes a business can make is assuming that the customer who has already paid is no longer the priority.
Blaine Phelps·Jul 11AI Is Coming, AI Is Coming!!If you’ve watched the news over the past few years, you’ve undoubtedly heard the same story line over and over again.
Blaine Phelps·May 27How to Set Someone Up for Failure— or How Leadership Communication Can Go Very Wrong
Blaine Phelps·May 11Why it was the right thing for Nothing Bundt Cakes to close on Mothers DayThere’s a certain kind of business decision that looks crazy to customers at first glance… right up until you realize it’s actually…
Blaine Phelps·Mar 25How to Lose a Lead (While I’m Lying on a Surgery Table)Tomorrow, I’m going in for another surgery — number 14 in the last decade. At this point, don’t ask. Just assume I’m in a long-term…
Blaine Phelps·Mar 5The Brand is YOUThe other day I was out shopping with my wife. Well… technically she was shopping. I was doing what most husbands do in that situation —…
Blaine Phelps·Jan 30Why Conversation Is Becoming a Lost SkillThe other night, I found myself at a charity event, seated at a table with people my age — GenXers. As often happens when you put a few…
Blaine Phelps·Nov 17, 2025The Great Flattening: How Marketing Lost Its Edge (and How We Get It Back)For years, people have argued that our attention spans are shrinking. Scroll-based media rewards quick hits, instant stimulation, and…
Blaine Phelps·Nov 4, 2025Wiki’s — To do or not to do and how important are they?(I just have to repost this again — with Grok now doing it.)