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Dear Amazon, Our Love Affair Is Over

How Amazon’s new return policy ruined our beautiful relationship.

6 min readSep 12, 2023

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An amazon.com warehouse
Photo by Adrian Sulyok on Unsplash

Bobcats stalking our neighborhood and car break-ins made me decide to put surveillance cameras around our home. It took a while to decide what I wanted.

  • They had to be wireless.
  • They had to be solar powered.
  • They had to have flawless night resolution.
  • They needed a base station for recording to avoid monthly cloud fees.
  • They definitely had to be easy to install and set up, since I was the installer and setup person.
  • Motion sensitive spotlights weren’t required but would be really cool.

The next step was finding my security cameras at an affordable price.

I impulsively chose to buy them from Amazon because…what could possibly go wrong? I’ve bought big ticket items from them in the past, sight unseen. That product insurance they dangle in front of you before you check out can save you a lot of aggravation. My $1,400 massage chair that malfunctioned was refunded to my Amazon account a few days after I placed a claim with the insurance company. I received an email telling me what to expect, and there were no surprises. All I had…

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Diane Egan
Diane Egan

Written by Diane Egan

Writer | Wife | Caregiver | Need Therapy | In Therapy | Warped Sense of Humor | Joke and Storyteller | I Love Coffee 💕 https://paypal.me/DianeEganCom