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Krishan Mohan Pandey

Krishan Mohan Pandey

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3d ago

Vendor Consolidation Without End-to-End Ownership: When One Transformation Partner Still Delivers…

Customers consolidate technology vendors to simplify delivery, improve coordination, and establish accountability. But what happens when a…

Vendor Consolidation Without End-to-End Ownership: When One Transformation Partner Still Delivers…

Krishan Mohan Pandey

·

Sep 26

From AI Assistance to Autonomous Operations: The ServiceNow Journey from Assist to Act to Govern

ServiceNow Now Assist become valuable

From AI Assistance to Autonomous Operations: The ServiceNow Journey from Assist to Act to Govern

Krishan Mohan Pandey

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Sep 2

From minutes to data: what will be the next revenue unit in Telecom?

What could be the next Jio-style disruption?

From minutes to data: what will be the next revenue unit in Telecom?

Krishan Mohan Pandey

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Aug 29

Are You Looking to Replace Your Expensive ITSM Platform? A Guide to Cost-Effective Alternatives

Is It Time to Replace Your Expensive ITSM Platform? A Telecom Architect’s Guide to Reducing OpEx Without Losing Capability

Are You Looking to Replace Your Expensive ITSM Platform? A Guide to Cost-Effective Alternatives

Krishan Mohan Pandey

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Aug 22

From Detect-and-Dispatch to Sense-Reason-Act-Verify: The Future of Closed-Loop Telecom Service…

The Future of Closed-Loop Telecom Service Assurance with GenAI and AI Agents

From Detect-and-Dispatch to Sense-Reason-Act-Verify: The Future of Closed-Loop Telecom Service…

Krishan Mohan Pandey

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Aug 15

ServiceNow On-Prem vs SaaS for Telecom: Expert Recommendation

For telecom operators, the ServiceNow hosting discussion is often framed as a binary choice: Should ServiceNow run On-Prem or SaaS?

ServiceNow On-Prem vs SaaS for Telecom: Expert Recommendation

Krishan Mohan Pandey

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Aug 15

ServiceNow On-Prem vs SaaS: Why Do Customers Choose On-Prem and What Does It Really Cost?

ServiceNow is synonymous with cloud. The platform was built around a SaaS/PaaS model, and the majority of the ServiceNow ecosystem today…

ServiceNow On-Prem vs SaaS: Why Do Customers Choose On-Prem and What Does It Really Cost?

Krishan Mohan Pandey

·

Aug 8

Miles Away From Home: 10 Things Every Young Professional Should Remember While Building a Career

If you are living away from home and struggling to establish your career, here are 10 things I want you to remember

Miles Away From Home: 10 Things Every Young Professional Should Remember While Building a Career

Krishan Mohan Pandey

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Aug 3

Accelerating OSS/BSS Transformation with ServiceNow: A Practical AI-Driven Strategy for Telcos

By Krishan Mohan Pandey Principal Consultant | ServiceNow Evangelist | Enterprise Architect

Accelerating OSS/BSS Transformation with ServiceNow: A Practical AI-Driven Strategy for Telcos

Krishan Mohan Pandey

·

Jul 23

ServiceNow Australia Release in the Real World: Lessons Learned from Upgrading a Major European…

By Krishan Mohan Pandey Enterprise Architect | ServiceNow Evangelist | Solution Consultant

ServiceNow Australia Release in the Real World: Lessons Learned from Upgrading a Major European…

Krishan Mohan Pandey

Krishan Mohan Pandey

Architect - Solution Consultant and Delivery Lead || Trusted Advisor || Career Coach - Transforming Telcos with ServiceNow TMT Products and AI Solutions

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