Saumya Srivastava·2d agoMost Personalization Isn’t Personal — So It Doesn’t Bring Customers BackA few years ago, at a large membership retailer where I led CRM and membership analytics, I sat through a review where the team was proud…
Shweta Munot·Oct 28From Confusion to Clarity: Redesigning a Health Insurance App for 41% Fewer Support TicketsRole: Product Designer (UX research, wireframing, design lead) | Team: Product managers, support, developers, designers | Timeline: ~60…
InBootcampbySourabhpanwar·Oct 26How I designed a B2C platform for remote monitoring & device management for CPEsIntroduction
