InThe Retention JournalbyIrakli Eliashvili·1d agoThe Churn Nobody ChoseA failed card can end a subscription the customer never chose to cancel. Ask for the new card early, and keep promos away from anyone…A response icon1A response icon1
Kaleb Jensen·1d agoHow I’d run customer success for 100 accounts without GainsightA small-team playbook from an enterprise CSM: four tools, one spreadsheet, and about an hour a week.
Anatolii Lavryk·5d agoChurn Is a Sales Problem TooWhy a lot of early churn starts before the contract is signed, and how your GTM can prevent it.
Tonmoy Hasan Biplob·Oct 25AI-Native Grows 40–60%, Traditional Lags at 15–20%: The SaaS Restructuring in One NumberSaaS is not simply getting bigger. It is being rearranged. That is the headline buried inside the SaaS Ultra 2026 SaaS marketing statistics…
Vamsi Reddy·Oct 225 Behavioral Signals That Predict Subscriber Churn Before It HappensThe five behavioral changes telecom operators should detect early and how to turn them into smarter, more individualized retention…
InThe Retention JournalbyIrakli Eliashvili·Oct 22Why Users Go Silent Before They CancelMost cancellations are decided weeks earlier, in what people stop doing. Here are the four signals to watch.
Tzachi Davidovich·Oct 18The best tools to reduce involuntary churn and failed payments (2026)Failed payments are one of the biggest revenue leaks for any subscription business. Most of the revenue is recoverbale.
Paras Mani Gurung·Oct 10What Data Science Tutorials Don’t Teach You About Churn ModellingChurn isn’t just an algorithm problem; it’s a business problem. By focusing heavily on data preparation, operational thresholds, and…
InStartup Stashbynicheaitool·Oct 8I Dug Through 54 SaaS Benchmarks. Most Founders Are Reading These 3 Numbers WrongEvery quarter, the big SaaS benchmark reports come out — OpenView, ChartMogul, Bessemer, KeyBanc. I used to read them, nod at the headline…
