Mark Carey·2h agoCognitive Biases in Corporate Decision Making ProcessesThe hockey view of the “opportunity” is representative of many corporate decisions that have failed to create projected value.
Cory Doctorow·1d agoThe AI fatfinger economy has come for my receipts appEvery heretofore useful button now summons a useless AI genie.A response icon5A response icon5
InDelta CX HivebyDebbie Levitt·Oct 26LinkedIn Needs Me To Not Help YouCritical thinking time: why does LinkedIn benefit from keeping helpful posts, events, and other content from people who need that help?A response icon1A response icon1
Philllip Frank Reid·Oct 24Introduction — Appreciation of Depreciation: An Anti-Overpriced-Appliance Manifesto for Real…How flipping the script on our cars reclaims our agency and moves us past consumer fatigue, enshittification, and financial insanity —…
Kyle Murray·Oct 23Shut Up and Give Us Your Money!When did satisfying customers become an inconvenience for the companies taking their money?
InEmily’s New Jersey LifebyEmily DeFreitas·Oct 22Can’t Get a Human on the Phone?Why customer service is getting worse in the USA
Cory Doctorow·Oct 20The death of history’s most successful publisherGoogle has a scorching case of “main character syndrome.”A response icon22A response icon22
InBooknotationsbyLuthfiyyah Damayani·Oct 16Ketika Internet Sengaja Dibuat MenyebalkanBuku Enshittification karya Cory Doctorow
The Architect Autopsy·Oct 14An Open Letter to Anthropic: What’s Your End Game With Claude?I sent this email to Anthropic support on 15 October 2026, and I decided to share it as an open letter, because I can’t be alone in this. I…A response icon2A response icon2
