InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Oct 4How Can ITIL Practices Streamline Your Major Incident Management Process?Streamlining Major Incident Management with ITIL
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25Synergy in Transition: Uniting ITIL 4 and Organizational Change Management for Effective Change…How ITIL 4 and OCM Balance Structured Change, People, and Business Agility
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25How Can Combining ITIL 4 and Agile Lead to Better Projects?How ITIL 4 Brings Structure, Agility, and Strategic Value to Project Management
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 11ITIL Meets NIS2: Enhancing Cybersecurity and Service Management TogetherNIS 2 Directive: Shield or Burden for Customers?
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 2ITIL 4 Explained: How SMO and VMO Transform Service ManagementITIL 4, SMO and VMO: How to Align IT Service Management with Business Value
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Aug 28Five ITIL 5 Conversations Worth Listening ToA short listening guide from The ITSM Practice Podcast
Vince DEFARGE·Aug 10What Industry Can Teach IT OperationsIn a factory, no one would claim that operations begin only when a machine stops.
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Aug 7ITIL CMDB Best Practices: Scale Smart with Real Business Value in 7 StepsHow to build a CMDB that stays accurate, scales with your organization, and delivers real business value
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Aug 5ITIL 4 and Value Stream Mapping: A Smarter Way to Deliver ITSM ValueFrom Process Maps to Value Streams
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Aug 2Two Sides of the Same Coin: Why IT Security Fails Without Service ManagementLessons from Tecnofor ITSM Day 2025 on why cybersecurity begins with strong IT Service Management
