InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Oct 4How Can ITIL Practices Streamline Your Major Incident Management Process?Streamlining Major Incident Management with ITIL
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25Synergy in Transition: Uniting ITIL 4 and Organizational Change Management for Effective Change…How ITIL 4 and OCM Balance Structured Change, People, and Business Agility
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25How Can Combining ITIL 4 and Agile Lead to Better Projects?How ITIL 4 Brings Structure, Agility, and Strategic Value to Project Management
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 2ITIL 4 Explained: How SMO and VMO Transform Service ManagementITIL 4, SMO and VMO: How to Align IT Service Management with Business Value
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Aug 2Two Sides of the Same Coin: Why IT Security Fails Without Service ManagementLessons from Tecnofor ITSM Day 2025 on why cybersecurity begins with strong IT Service Management
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Jul 31Process Mining in ITSM: Hidden Workflows RevealedSee how IT services really work with data, not assumptions
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Jul 4ITIL 5 Foundation: Exam SuccessHow to study smarter by understanding the relationships within ITIL 5
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Jun 23Is ITIL 4 Problem Management an Optional Luxury or a Critical Lifeline for Your IT Operations?Why fixing symptoms often costs more than solving root causes
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Jun 19ITIL 4 Principles: Key to Organization ExcellenceHow ITIL Guiding Principles Drive Better Decisions, Greater Value, and Continuous Improvement
Invensis Learning·Feb 5ITIL AbbreviationsTop ITIL Abbreviations Every IT Pro Should KnowWhy ITIL Abbreviations Trip Up Even Smart IT Pros
