Technology Superior·1d agoAutomating SOC Incident Response with Wazuh and Jira APIAlert fatigue is one of the most pervasive issues in modern Security Operations Centers (SOCs). When analysts are drowning in low-fidelity…
InOperations Research BitbyMohammed Brückner·Oct 23The Governance Spreadsheet Is Where Good Decisions DisappearTOGAF, COBIT, ITIL 4, and NIST CSF 2.0 become useful when one decision crosses the gaps.
Val Ai·Oct 22The Companies That Fix the Service Desk Will Change How the Work Gets DoneWorking in managed IT services. Front-line observer of enterprise AI in the wild.
Mohsen Asi·Oct 5Accountability by DesignTurning AI oversight duties into testable roles: an ITIL view for critical infrastructure (KRITIS)
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Oct 4How Can ITIL Practices Streamline Your Major Incident Management Process?Streamlining Major Incident Management with ITIL
Val Ai·Sep 27Seniority Is Not ExpertiseWhy the structure holds, and why it is about to get expensive.
Val Ai·Sep 26Why AI Implementations Fail at the 70%A field report on where AI adoption actually breaks.
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25Synergy in Transition: Uniting ITIL 4 and Organizational Change Management for Effective Change…How ITIL 4 and OCM Balance Structured Change, People, and Business Agility
