Sie·Oct 28The role of service management in product management = Product service management.Photo by Ian Taylor on Unsplash
Nmfdigitalinfo·Oct 26Why ERP Programs Fail at the Architecture Layer Before They Fail at Go-LiveERP failures are usually visible at go-live, but they are rarely created there.
InCData SoftwarebyCData Software·Oct 20How to Connect ServiceNow to Anthropic: Complete GuideIf your team runs ServiceNow, you track incidents, change requests, and configuration records in one place. Common questions include which…
Naveensara·Oct 9ITSM vs ESM: Differences, Examples and Whether One Tool Is EnoughA few years ago the phrase enterprise service management was mostly heard in vendor webinars. Today it comes up in budget meetings. HR…
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Oct 4How Can ITIL Practices Streamline Your Major Incident Management Process?Streamlining Major Incident Management with ITIL
ZigiWave·Oct 2Jira Data Limits Are Rolling Out: What ITSM Teams Must Do Now (2026)Jira data limits are software-enforced caps that Atlassian applies to Jira Cloud configuration to protect performance and scalability as…A response icon1A response icon1
Seofrugalscientific·Sep 29Implementing ISO 27001 for a StartupFor a startup, implementing an information security management system can initially appear to be a major undertaking. With tight product…
Janne Kärkkäinen·Sep 29There is no team for AI. There is only the IT team drowning in other work.Every enterprise has an agentic ambition and a frozen headcount. The capacity has to come out of work you are doing today, and most of the…
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25Synergy in Transition: Uniting ITIL 4 and Organizational Change Management for Effective Change…How ITIL 4 and OCM Balance Structured Change, People, and Business Agility
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25How Can Combining ITIL 4 and Agile Lead to Better Projects?How ITIL 4 Brings Structure, Agility, and Strategic Value to Project Management
