Chent Thambiah·1d agoPersonalisation is how a customer comes to trust youWhen someone hears from you for the first time, what tells them you actually looked at them?
UX Magazine·2d agoThe Personalization TrapThe more an AI knows you, the more it can serve you or steer you. Where does helpfulness end and manipulation begin?
Saumya Srivastava·2d agoMost Personalization Isn’t Personal — So It Doesn’t Bring Customers BackA few years ago, at a large membership retailer where I led CRM and membership analytics, I sat through a review where the team was proud…
Rui Huang·3d agoThe Average Customer: Why One Vector per User Dilutes the Signal That MattersThree generations of a long-term customer embedding — pooled, clustered, then searched — and what each one taught us about where the…
Isha Sharma·3d agoWhy Personalization Alone Isn’t Good Design?Rethinking personal fit, human-centered design, & AI.
Shruti Sridhar·Oct 29What If Your Notes App Learned Your Handwriting?A plan for handwriting recognition that adapts to you: what data it needs, how I’d build it, and how I’d test it.A response icon1A response icon1
Aizere Aizharykova·Oct 29How Does a Hotel Recommendation System Predict What a Guest Will Book?A plain-language look inside a trip model: what goes in, how it scores each offer, and how it learns which one a guest will accept.A response icon2A response icon2
Haru·Oct 29✨ From Prompt to Agent: Making AI Adapt to the Way I WorkMake AI adapt to how you think and work.
Alameda Marketing Co.·Oct 26Your Website Does Not Need to Know Everything About MeI might be on your website because I need help today. I might be comparing options for next month. You do not need to build a detailed…
