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Business and Technology Systems

Writing on designing, implementing, and critiquing self-service systems in retail, data, and software development.

Self-Service System Design

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Nnamdi O. Madichie

Self-Service at UAE Petrol Forecourts: Marketing in Unfamiliar Terrain

Tiara Fajri

Designing a Self-Service Circulation Kiosk for Telkom University Library

Ganesh Ramaswamy

The Road To Data Self Service — Part 2: What Makes the GPS Actually Work?

Andi Beka

In the New Self-Service Economy, UI/UX & AI are Eating CX.

Chandraknth

Data Architecture Deep-Dive #1: Data Warehouse — The Foundation of Governed, Self-Service Analytics

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Who to follow

Latest stories

Nnamdi O. Madichie

Self-Service at UAE Petrol Forecourts: Marketing in Unfamiliar Terrain

Tiara Fajri

Designing a Self-Service Circulation Kiosk for Telkom University Library

Ganesh Ramaswamy

The Road To Data Self Service — Part 2: What Makes the GPS Actually Work?

Andi Beka

In the New Self-Service Economy, UI/UX & AI are Eating CX.

Chandraknth

Data Architecture Deep-Dive #1: Data Warehouse — The Foundation of Governed, Self-Service Analytics

See more stories

Who to follow