Ruko Kuga·20h agoHi, I’m Ruko! A little reflectionFive years ago, I moved to Germany. This summer, I moved back to the UK.
Mike Wu（伍志翔）·1d agoAI Played the Patient. The Patient Didn't Participate.Reading Harvard Business Review on AI and strategy: representation is not participation, and five questions for deciding who should be in…
Mike Wu（伍志翔）·1d agoAI Research Said This Was the Industry’s Future.Correct data doesn’t mean a correct conclusion. How I now split research work with AI, and why I spend the time I save in the field.A response icon1A response icon1
Jane McCance·1d agoCreating Future Design Problems: Service Design Intentionality and AIMy first-ever slot at the Service and Organisation Design Community of Practice (CoP) was a big hit, but it created more questions than it…A response icon1A response icon1
Pankti Chokshi·1d agoLife after death: The work, the costs and the care that begin when a life endsField notes from a crematorium. Our ongoing research into how families and workers handle the hardest day.A response icon1A response icon1
Mandapati Bhargava·4d agoAndroid System Services Explained: Why Your App Needs a Manager to Talk to ThemAlmost every Android developer has typed a line like this without thinking much about it:
Chris Oliver·6d agoRelocated, Refreshed, RelaunchedAfter 10 years, my website was probably due for an update.
Jane McCance·6d agoComplex Doesn’t Have to Mean Confusing3 months into my new role at TPXimpact, I find myself knee-deep in the complexity of government digital services. So many new systems, new…
Think Design·6d agoWhen Should Researchers Use Critical Incident Interviews?Understanding how people interact with a product requires more than knowing what they do regularly. Researchers also need to understand the…
Emma Lee·6d agoCustomer Touchpoint Design Matters in Contactless Check-InContactless check-in has clear advantages: it reduces operating costs and eliminates unnecessary face-to-face interactions. However, the…
