Alloy Navigator vs. Canfigure Comparison


Alloy Navigator Alloy Software	Canfigure	+	+
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With an intuitive interface, native integrations, and one-on-one support at every step, the platform is fast to deploy, easy to use, and built for collaboration. Features include: IT asset and license inventory, full asset lifecycle management, software renewal management, license rightsizing, employee onboarding and offboarding, vendor audits, and spend tracking. 48 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. 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EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform 50 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. 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About Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.	About Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience IT professionals, network administrators and IT service providers	Audience Any company that wishes to manage its assets and business processes more effectively including automated workflows.
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19.00/month/user Three flexible pricing options to choose from: Explorer: for 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters! Free Version Not Supported Free Trial Supported	Pricing $2000 per year Sum total of assets plus number of power users. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Greatly customizable. Easy to understand and to implement. Full API set for external integration. Desktop app or Web app for Agents. A complete administration console including every aspect of settings. On-Premise or SaaS solution. Good technical design, easy to maintain. Cons Standard and custom fields can't be placed were we need in the UI. SSP could be more customizable. Project management is basic. Support only during office hours in US. Reporting tool is limited.	Pros & Cons from Real Users Pros The tool is highly customizable and fits our requirements perfectly. Many changes can be done directly by any admin, what makes the tool very flexible. For lager enhancements the Canfigure support is available with very short reaction time, so the changes can be completed in a timely manner. It is a great database. Any stored information can be used to create and pull a report or KPIs for further evaluation. Automatic synchronization with company AD groups allows easy user/ account managment. The pricing for all the offered functions is out of competition. Canfigure was selected to develop our solution based on comprehensive empirical and subjective RFQ criteria and business reviews. From the first contact for the RFQ through implementation including production support, Canfigure has been professional, responsive, and supportive. As part of the RFQ process, the Canfigure team provided tailored demonstrations of functionality using client data and core functionality aligned with the stated RFQ objectives. The initial demonstrations incorporated this content within 1 week of being selected as a potential provider. Canfigure executes well and delivers on their promises. They engage and work as a seamless member of the project team in a “No Badges” approach to completing the work at hand. Canfigure supported daily development calls and often provided in meeting or next day turnaround on requests for new functionality. The development lead and business analyst demonstrated deep knowledge of industry standards and technical skills which allowed them to absorb large volumes of new information and incorporate it into the solution quickly and with relative ease. When business or technical challenges were encountered Canfigure actively engaged the IT and Business teams to overcome and resolve the issues promptly. Their Volume of work and Velocity are outstanding. The solution Canfigure provided is intuitive, adaptable, and able to accommodate changing business needs. Administrative capabilities are extensive, Power User capabilities provide a tiered level of support that allows effective data maintenance and End User support. End User interfaces are intuitive and simple to use. Workstream Productivity and application performance are exemplary, and serve to integrate and automate a substantial amount of previously manual and disbursed business processes. Cons It is not an obstacle, but the design is kept rather simple The Canfigure tool is ultimately adaptable and the technical abilities of the Canfigure team are capable of supporting nearly any business or technical request. The tendency within the business is to build an ever expanding wish list of functionality. Left uncontrolled this capability can represent an opportunity for gold plating and scope expansion. To Canfigure’s credit they proactively and cooperatively work with IT and the business to ensure scope, timeline, and budget are maintained. A backlog of enhancement requests were recursively managed and identified for future implementation. Canfigure was responsive to change requests and provided very competitive quotes with reasonable pricing for increased scope requests.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Alloy Software Founded: 2002 United States www.alloy-software.com/products/alloy-navigator-family	Company Information Canfigure Founded: 2019 United States www.canfigure.net
Alternatives N-able N‑central N-able	Alternatives N-able Take Control N-able
SolarWinds Web Help Desk SolarWinds	N-able N‑central N-able
ServiceNow CMDB ServiceNow	ServiceNow CMDB ServiceNow
Freshservice Freshworks	Freshservice Freshworks
VIZOR Vector Networks View All	Vivantio View All
Categories Asset Tracking Supported Change Management Supported CMDB Supported Configuration Management Supported Help Desk Supported Inventory Management Supported Issue Tracking Supported IT Asset Management Supported IT Management Supported IT Project Management Supported IT Service Supported ITSM Supported License Management Supported Network Mapping Supported Software Asset Management (SAM) Supported	Categories Asset Tracking Supported Change Management Supported CMDB Supported CMMS Supported Fixed Asset Management Supported Help Desk Supported Inventory Management Supported Issue Tracking Supported IT Asset Management Supported IT Management Supported IT Service Supported ITSM Supported Service Desk Supported
Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Not Supported Checkout / Check-In Supported Depreciation Tracking Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Supported QR Codes Not Supported Reservations Supported Service History Supported CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Supported Change Planning Supported Compliance Management Supported Prioritization Supported Release Management Not Supported Task Management Supported Tracking & Reporting Not Supported Training Management Not Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Not Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Not Supported Forecasting Not Supported Inventory Optimization Supported Kitting Not Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Not Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Supported Task Management Supported Show More Features IT Project Management Features Bug Tracking Not Supported Issue Management Supported Milestone Tracking Not Supported Percent-Complete Tracking Not Supported Portfolio Management Supported Prioritization Supported Product Roadmapping Not Supported Requirements Management Supported Resource Management Not Supported Status Tracking Supported Supports Agile Not Supported Supports Scrum Not Supported Task Management Supported Testing / QA Management Not Supported Time & Expense Tracking Not Supported License Management Features Automatic SKU Recognition Not Supported Central LM Server Not Supported Copy Protection Not Supported History Tracking Supported Node Management Supported Online Activation Supported Portable License Not Supported Sarbanes-Oxley Compliance Not Supported Timing Rights Not Supported Trial License Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Not Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported	Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Supported Checkout / Check-In Supported Depreciation Tracking Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Supported QR Codes Supported Reservations Supported Service History Supported CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Not Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Supported Change Planning Supported Compliance Management Supported Prioritization Supported Release Management Supported Task Management Supported Tracking & Reporting Not Supported Training Management Not Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Not Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Not Supported User Activity Monitoring Not Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Supported Self Service Portal Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Supported Inventory Optimization Supported Kitting Not Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Not Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Not Supported Recurring Issues Supported Scheduling Supported Task Management Supported Show More Features CMMS Features Asset Tracking Supported Calibration Management Supported Inventory Control Supported Key & Lock Management Not Supported Mobile Access Supported Preventive Maintenance Supported Purchasing Supported Scheduling Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported Fixed Asset Management Features Asset Budgeting Supported Asset Lifecycle Management Supported Audit Trail Supported Barcoding / RFID Supported Depreciation Management Supported Disposal Management Supported Document Management Supported Inventory Tracking Supported Tax Management Supported Service Desk Features Change Management Supported CMDB Supported Incident Management Supported IT Asset Management Supported Knowledge Base Supported Mobile Access Supported Procurement Management Supported Remote Control Not Supported Self Service Portal Supported SLA Management Supported
Integrations Active Directory Not Supported Google Calendar Supported Jira Not Supported Microsoft 365 Supported Microsoft Excel Supported Microsoft Outlook Supported Microsoft Word Supported Salesforce Not Supported ServiceNow Not Supported Slack Supported Smartsheet Not Supported Stackreaction Supported TeamViewer Supported Wufoo Supported X (Twitter) Supported Zapier Supported Show More Integrations View All 11 Integrations	Integrations Active Directory Supported Google Calendar Not Supported Jira Supported Microsoft 365 Not Supported Microsoft Excel Not Supported Microsoft Outlook Not Supported Microsoft Word Not Supported Salesforce Supported ServiceNow Supported Slack Not Supported Smartsheet Supported Stackreaction Not Supported TeamViewer Not Supported Wufoo Not Supported X (Twitter) Not Supported Zapier Not Supported Show More Integrations View All 5 Integrations
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