netTerrain DCIM

netTerrain DCIM

Graphical Networks
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About

The FNT Command software package provides full transparency into all IT and telecommunications structures for managing IT assets, cabling and infrastructure, data centers, and telecommunications resources. FNT Command thus enables the provision of high-value IT and telecommunications services. Like our customers, we take an integrated approach to all resources, from cabling through to service provision. Budget and cost pressures, capacity bottlenecks, and compliance guidelines are just some of the challenges that data centers face as they seek to deliver efficient and reliable IT services. As a centralized management and optimization solution, FNT Command gives you total transparency across your entire data center infrastructure, from the facility level through hardware and software to networking, power, and air conditioning. This end-to-end view enables you to accelerate day-to-day business processes and achieve greater operational reliability.

About

netTerrain is an automated and interactive visual diagraming and reporting solution that renders real-word views of your entire IT ecosystem—from data centers to networks, fiber, and cloud. netTerrain's interactive maps and reports replace scattered documentation and guesswork with clarity: cut costs, troubleshoot faster, prevent downtime, reduce field visits, and instantly find and share vital information. You get high-level overviews and details on capacity, power, security patches, work orders, and more. With actionable insights, you can now visualize and understand any element in your IT ecosystem and make the correct business decisions every time!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Enterprise IT, data centers and telecommunication companies seeking a solution to manage their infrastructure

Audience

Organizations of all sizes and across all verticals

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$4,926/year
Priced by number of devices & users.

Flexible licensing options include:

-On-premise
-Perpetual license
- Yearly Subscription license
- Cloud
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I have used this software for 9 years, done 2 ground up creations for my last 2 jobs. The initial training they provide before you even get your database started, helps your staff hit the ground running to get your database built, accurately and with the fields you want from the beginning. Their support to take your current information and transform it into NetTerrain was always available. To create new items, it as simple as searching the catalog, by node type/ rack type/ or device, by manufacturer or model, click and drag it into the center screen. Then click in the property fields for name, serial number, asset tag, and whatever other data you wish to track and enter your information. I am using my knowledge of VBA in Excel to help create bulk import spreadsheets to reduce our time of documentation. I am also using that knowledge to take the exports from NetTerrain to provide information to stakeholders as to what we have, where and what is available for future growth. The "Search" function is tremendous. You put in a minimum of a 3 character string and it will look for that string anywhere, in any filed of the entire database and give you links to each instance. Any of the searches can be exported to Excel for future reference. The customer support after purchase does not falter. The system comes with a standard catalog of racks, devices, infrastructure, and cards. It also has some built in queries that can be used. As your project grows, you can request new devices, reports or dashboards from Graphical Networks to add to your application. You also have the capability of creating and adding your own queries or items for your catalog. The company cares about their customers and wants to hear from the customer base. They have at least annual meetings with the customers to unveil new improvements. They also ask the customers to come with 2 dream improvements for the software. Many of these improvements have been added. Our company wanted the ability to audit their assets in racks. NetTerrain did not have that functionality. But it was created in a mobile application 2 years later. Our license allows for unlimited read only users, so our network, storage, server and mainframe teams can access the system and see what they have, where connections are going and what they have available.
  • We use netTerrain to document our environment, including racks, devices, switches, ports, cabling, power connections, equipment information, and how everything connects. The visual side is especially useful when working with non-technical staff or the managerial members who might need the visual aids when looking at disaster recovery documentation. The same applies with outside vendors who need an overview of our infrastructure and layout.
  • Doing this way works for multiple reasons. Visualization helps with "accounting" from an operations standpoint. I can tell who has what where at a glance. Thats helpful for us. Another helper here is pulling reports based on device types and activity. This helps our actual accounting when the inventories need to be run. Asset Tags! Asset Tags! Asset Tags! The IT side hustle.
  • The ability to create and customize Nodes/Racks/Devices/Links quickly and easily for yourself, without the need for hours/days of training. Or submit a list of items to netTerrain and have their support team generate these for your to easily upload into your project. Documenting every aspect and component of our network with netTerrain has been a game changer!!
  • It's very visual and intuitive to understand. Objects that are unavailable can be added yourself or you could ask support.

Cons

  • They post release dates for new versions. They have never met that date. But that also means they have made sure the software is not broken when they send it out to the customers. I have never had to do a break/fix patch to any version of NetTerrain. For the physical layer side of your data center, all entry is manual, either click and enter or through a spreadsheet inport. So the data is only as accurate as your team that is doing updates.
  • No real complaints from us. Initial setup takes some time, and occasionally I found a device that wasn't in the catalog, but the netTerrain team was quick to inform me that you can request those devices to be added, and the turn-around is fast. Support is responsive, and the regular updates and new features are great!
  • Devices. You need to Audit before. You need to have devices in NT to get this to work. Very workable problem. With a little training, you can create your own devices and model them as you see fit. Cost. It can get pricey.
  • Nothing specific comes to mind! I'm sure there's some addition features that would make things even better.
  • I'm lacking a clear versioning. Sometimes you want to go back in time to check how things where connected before.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FNT
Germany
www.fntsoftware.com/en/products/fnt-command

Company Information

Graphical Networks
Founded: 2007
United States
graphicalnetworks.com

Alternatives

Alternatives

Nlyte DCIM

Nlyte DCIM

Nlyte Software
netTerrain DCIM

netTerrain DCIM

Graphical Networks
Device42

Device42

Device42, A Freshworks Company
iTRACS

iTRACS

CommScope
Cruz RMM

Cruz RMM

Dorado Software
netTerrain OSP

netTerrain OSP

Graphical Networks

Categories

Categories

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Not Supported
JCL Management Not Supported
Multi-Platform Not Supported
Multi-User Not Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Not Supported
On-Demand Mapping Not Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Not Supported
Reservations Not Supported
Service History Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Supported
IT Asset Management Supported
License Management Supported
Performance Management Not Supported
Relationship Mapping Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Not Supported
Automated Provisioning Not Supported
Infrastructure Automation Not Supported
Node Management Not Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Not Supported
Supplier Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Integrations

BMC Helix CMDB Not Supported
DX Unified Infrastructure Management Not Supported
Google Cloud Platform Not Supported
Java Supported
Microsoft Excel Supported
Nagios Core Not Supported
Nmap Not Supported
Observium Not Supported
ServiceNow Not Supported
SolarWinds Network Performance Monitor (NPM) Not Supported
Spectrum Not Supported
VMware vCenter Not Supported
WhatsUp Gold Not Supported
Zabbix Not Supported

Integrations

BMC Helix CMDB Supported
DX Unified Infrastructure Management Supported
Google Cloud Platform Supported
Java Not Supported
Microsoft Excel Not Supported
Nagios Core Supported
Nmap Supported
Observium Supported
ServiceNow Supported
SolarWinds Network Performance Monitor (NPM) Supported
Spectrum Supported
VMware vCenter Supported
WhatsUp Gold Supported
Zabbix Supported
Claim FNT Command Platform and update features and information
Claim FNT Command Platform and update features and information
Claim netTerrain DCIM and update features and information
Claim netTerrain DCIM and update features and information