Plaid vs. Stripe Comparison


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About Plaid is a global fintech infrastructure platform that enables businesses and consumers to securely connect to financial data and services. Through APIs that connect to more than 12,000 financial institutions across 20+ countries, Plaid operates the world’s largest open banking data network. By removing the complexity of direct bank integrations, Plaid enables developers, financial institutions, and enterprises to build secure, user-friendly, and conversion-optimized financial products. Plaid powers payments, lending, identity verification, fraud prevention, and personal finance applications. Today, more than 100 million people worldwide, including half of U.S. adults, have relied on Plaid through their connections to over 7,000 apps and services.	About The new standard in online payments. Stripe is the best software platform for running an internet business. We handle billions of dollars every year for forward-thinking businesses around the world. Stripe builds the most powerful and flexible tools for internet commerce. Whether you’re creating a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and unmatched functionality help you create the best possible product for your users. Millions of the world’s most innovative technology companies are scaling faster and more efficiently by building their businesses on Stripe. We believe that payments is a problem rooted in code, not finance. We obsessively seek out elegant, composable abstractions that enable robust, scalable, flexible integrations. Because we eliminate needless complexity and extraneous details, you can get up and running with Stripe in just a couple of minutes.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Plaid works with over 12,000 companies, from cutting-edge startups to fintechs like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to empower people with more choice and control over how they manage their money.	Audience Individuals or companies that accept payments online
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Test for free Free Version Supported Free Trial Not Supported	Pricing 2.9% + 30¢ per charge Custom enterprise pricing available Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.4 / 5 ease 4.5 / 5 features 4.0 / 5 design 3.7 / 5 support 3.7 / 5 Read all reviews	Reviews/Ratings Overall 4.1 / 5 ease 4.4 / 5 features 4.1 / 5 design 4.6 / 5 support 3.8 / 5 Read all reviews
Pros & Cons from Real Users Pros Good at what it does, fairly easy to set up and offers a lot of flexible customization features for bringing people into your financial apps. I have dabbled in the business side of plaid but as a customer it was easy to use. This review is more for businesses to hear what a customer thinks. I like how this works with cards. It's nice to be able to trust where you are putting your card info. PLAID is quick and easy to use when connecting your bank accounts. Support response time is quick and efficient, something solutions are not found immediately though. Plaid was able to integrate banks that were not currently available. The time frame was six months but the integration process happened in three months. That was great as we can offer our services to more customers. Plaid has the vast majority of major banks, not so much smaller banks and credit unions. I'm a huge fan of how easy Plaid's API makes it to enable connecting different payment sources from different banks. The user logs in with the same online banking credentials they normally do, and the data stays where it's supposed to. Cons Not a lot to hate about Plaid, I think the pricing can start to creep up if you have lots of users connecting their banks. Nothing major. Have had issues with Discover not being accepted randomly until try 3. The back-end for companies could use some work it is very confusing. Submitting tickets are confusing and difficult. It is near impossible to get a ticket entered without having to deep dive into the transactions and finding request codes. There is no search option on their website to see if the bank institution is available through plaid. This would make it easier to let customers know right away instead of creating a fake application and searching on a live application. Nothing, really. From a user experience perspective Plaid's doesn't leave much to be desired.	Pros & Cons from Real Users Pros Setting up Stripe is easy, I can even say that you can access this payment processor as soon as you open your account on this platform, so you won't have to wait long days for approval to receive payments, but simply it's an easy sign up and then start using. Another advantage of ease that allows the practical use of Stripe is its interface and it is not very difficult to understand the features it offers, so I can safely say that the way in which this platform can be used is intuitive, making it like this, As I mentioned at the price, a very easy platform to use. The commissions are really low, there is not even a subscription wall in front of you, there are only commissions for transactions that are made, and they are really very low and accessible for any type of business. Other payment processors have subscriptions that can be detrimental since if sales are not generated then there is a loss just by having the payment processor active without doing anything, so Stripe is a good option to "charge" only when a payment occurs payment and not because there are subscriptions involved. I am aware that there are some small things that can be expensive, such as the conversion, since accepting international payments can be expensive just because you have to charge for the conversion and then the transaction, thus having a double charge. It could be solved if only the currency was left as I am receiving it and oneself makes the exchange on another platform or within the same bank account, if possible, I am last, since the bank would have to allow it. Another feature of Stripe that I can't forget to mention is the integration with multiple platforms since I can integrate this payment processor with other platforms to be able to link payments with what I need. For example, I can process a payment with this platform and link the agreements with DocuSign in order to have a centralization of customer information and thus not generate invoices manually, but with the same contract that DocuSign offers me, include it automatically with the payments made. via Stripe. I can also have the accounts of the clients in Salesforce included in the payments made with Stripe in order to have everything connected and centralized without having to link everything manually or have another platform to "link" everything, noting that a payment is from this client or this other, simply to avoid confusion and make everything much easier with payments. API is incredible, it’s obvious how much detail and attention the team at stripe pays to their APIs, it’s a developers dream with how it works. One of the key features is the ease of integration and the multiple ways to offer payments to users from subscriptions and billing systems to invoicing. Another pro of Stripe is how easily you can build and run your payments infrastructure on their system. They offer other services like financing, card issuing, business spend and fraud protection to make sure you have everything you need. Another thing id point out is that it feels like they move with the times as well, when they launched products like Atlas and Crypto, it felt like they were constantly adapting to the needs of their customers every step of the way. This product was extremely easy to setup. We worked on it as a team for 1 hour and we had fully integrated with our website for processing payments and taking orders. The way the product notifies you when a payment is coming helps us to keep up to date with our orders and make sure that we don't fall behind. Stripe is the de facto payment processing solution for thousands of businesses around the world. It does everything we need it to. We use it for accepting online payments and sending invoices. Easy to sign up and easy-to-use application. Technically great, and offers a lot of useful payment methods worldwide. Cons It's amazing how difficult it can be to try to contact support on this platform. The randomness of tech support makes it very unpredictable whether someone will provide an answer or I'll just have to be answered by a bot which doesn't fix anything I'm asking about. I can't even count on live assistance through chat since it is not available all the time, having to opt for traditional methods such as email, slowing down the process of finding solutions by this company since that it takes time to get a response by email which can take up to weeks to be able to have technical assistance by that means. Of all the times I have had to seek help from Stripe support, more than half or the vast majority of answers were not very useful, having answers that are constantly repeated, which is very annoying because I can never find an accurate answer to what I am asking. Also, if I get involved in solving something or getting an answer about such a thing, in most cases they answer me with I will have assistance after talking with technical experts who address the issue more and I would have to wait for an answer that I will get when Stripe support team pleases you. I hope I don't have to assume that Stripe's support team is a small handful of people, which is unheard of for the number of businesses that use this payment processing platform. Just as the commissions are very low, they should also lower the settlement time since it takes approximately 7 days for the payments to be processed in my bank account, so the cash closing is practically slow compared to other payment processors. I understand that payments cannot be made on the same day, but the time should not be that long either, since payments would have to be managed very slowly due to the long time Stripe takes to reflect all payments, so a week seems like a long time to me. This is not an inconvenience that prevents the daily use that is normally given to this platform, but it would not hurt if payments could be processed quickly, it is an inconvenience which, if it did not take so much time, could allow me to have a better workflow than the one I currently have when receiving payments from clients and see that reflected in my bank account in a short time. Their API documentation is amazing, but implementing it was a little tricky when we first started, I also think Stripe isn’t up there yet with Square (Now Block) when it comes to the physical aspect of supporting small businesses and collecting payments. Processing fees are more expensive than we would want. I guess this comes with the ease of setting it up. Eventually we will consider the processing fees more closely once we are hitting our bigger transaction goals. We haven't had any issues with Stripe thus far. Does everything we need it to. They lure you! It's too easy to set up and initially be accepted! The problem starts first when your sales pickup. They let me sign up and paid me twice a month; after 8 weeks, my TTV increased in a healthy way as I added more of their offered payment methods and countries. But instead of paying me the same way, as usual, they put the payment on hold and asked questions. As soon I answered their question, additional questions were asked by always different people, and as well some of the questions were duplicated. Four weeks passed now and all payments are still on hold in total approx, US$450.000! Support-wise, they give you the runaround, and finally, it was escalated, and I received the message that my Travel business is a big risk for them. But no explanation of a payment schedule and how they will pay me for the outstanding amount.! In my opinion, this is criminal! They let me sign up and accept my business transaction but when sales picked up. They stopped paying.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Not Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Plaid Founded: 2013 United States plaid.com	Company Information Stripe Founded: 2009 United States www.stripe.com
Alternatives FISPAN	Alternatives NMI Payments NMI
Alviere Hive Alviere	Square Payments Block
Finicity Mastercard	EBizCharge
Yodlee	Razorpay
Codat View All	Exact Payments View All
Categories Authentication Supported Bank Verification Supported Banking Supported Crypto APIs Supported eCommerce Integration Supported Embedded Finance Supported Financial Data APIs Supported Financial Reporting Supported Financial Risk Management Supported Financial Services Supported Fraud Detection Supported Identity Verification Supported Income Verification Supported Loan Servicing Supported Mobile Banking Supported Online Banking Supported Open Banking Supported Open Finance Supported Unified APIs Supported	Categories Agentic Commerce Supported Bank Verification Supported Billing and Invoicing Supported Embedded Finance Supported Embedded Payments Supported Invoice Generators Supported Payment Facilitation (PayFac) Supported Payment Gateways Supported Payment Processing Supported Subscription Management Supported Virtual Terminals Supported
Show More Features Banking Features ATM Management Not Supported Compliance Tracking Not Supported Corporate Banking Not Supported Credit Card Management Supported Credit Union Not Supported Investment Banking Supported Multi-Branch Supported Online Banking Supported Private Banking Not Supported Retail Banking Not Supported Risk Management Supported Securities Management Not Supported Transaction Monitoring Supported Financial Services Features Analytics Supported Branch Optimization Supported Channel Management Supported Compliance Management Supported Customer Engagement Supported Performance Management Not Supported Risk Management Supported Online Banking Features Brokerage Not Supported Cash Management Supported Chat / Messaging Not Supported Credit Card Management Not Supported Electronic Statements Not Supported Fraud Detection Supported Loan Management Supported Marketing Automation Not Supported Retail Banking Supported Single Sign On Supported Transaction Monitoring Supported	Show More Features Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported Payment Gateways Features ACH / eCheck support Supported Buyer Authentication Supported Credit / Debit Support Supported Customer Information Storage Supported Fraud Prevention Supported Invoicing Supported Multi-Currency Supported PCI Compliance Supported Point-of-Sale (POS) Not Supported Recurring Billing / Subscriptions Supported Reporting / Analytics Supported Payment Processing Features ACH Check Transactions Supported Bitcoin Compatible Supported Debit Card Support Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported
Integrations ABLE Platform Supported Adaptive Supported BI Book Supported Finaloop Supported FlowFi Supported Fulfil Supported Ikigai Supported Jupid Supported MANTL Supported Matiyas Supported Monk Supported Multimodal Supported PayHOA Supported Quiltt Supported Relay Supported Skyflow Supported TRESIO Supported VGS Platform Supported WealthBlock Supported Workers by Delos Supported Show More Integrations View All 221 Integrations	Integrations ABLE Platform Supported Adaptive Supported BI Book Supported Finaloop Supported FlowFi Supported Fulfil Supported Ikigai Supported Jupid Supported MANTL Supported Matiyas Supported Monk Supported Multimodal Supported PayHOA Supported Quiltt Supported Relay Supported Skyflow Supported TRESIO Supported VGS Platform Supported WealthBlock Supported Workers by Delos Supported Show More Integrations View All 3454 Integrations
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