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About

Splashtop Autonomous Endpoint Management is an automation-led endpoint management solution designed to help IT teams monitor, secure, patch, and manage endpoints remotely with minimal manual effort by providing real-time visibility into device health, automated system and third-party software patching, and compliance tracking across distributed environments. It enables secure remote access, real-time patch management that complements tools like Microsoft Intune by detecting and remediating zero-day vulnerabilities, and centralized dashboards that show inventory, security metrics, and endpoint status, allowing IT operations to proactively fix issues before they impact users and maintain consistent compliance with regulations such as ISO/IEC 27001, SOC 2, GDPR, HIPAA, and PCI. AEM automates routine tasks such as patch deployment, system updates, and diagnostics, freeing IT staff from repetitive manual work, and supports advanced features.

About

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.

Why Splashtop Autonomous Endpoint Management is Better than SuperOps

For IT teams that want focused endpoint operations without adopting a full PSA-RMM suite, Splashtop Autonomous Endpoint Management is a better fit than SuperOps. It combines real-time CISA KEV and CVE visibility for Windows and macOS with OS, third-party, and custom-app patching, policy-based automation, inventory, alerts, remediation, scripting, and unattended remote control. Technicians can also use remote Task Manager, Registry Editor, Device Manager, Service Manager, and command tools without starting a remote session or interrupting users. While SuperOps provides a broader PSA-RMM platform and bundles Splashtop for remote sessions, Splashtop AEM can complement existing Intune, SCCM, PSA, billing, and backup systems, with optional antivirus, EDR, and MDR from Bitdefender, SentinelOne, and CrowdStrike.

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Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

IT operations teams, managed service providers (MSPs), and helpdesk professionals who need to monitor, secure, and automate endpoint device management, patching, and compliance

Audience

Managed Service Providers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Less than $1/endpoint/month
Simple, tier-based pricing scaled to your exact endpoint count. Pay monthly or choose annual billing to save 16%.
Free Version Not Supported
Free Trial Supported

Pricing

$79/tech/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • SuperOps.ai has really improved how we handle our IT operations and daily workflows. The automation features have saved us a lot of time by cutting out repetitive tasks, which has made our processes run more smoothly and with fewer mistakes. The platform is also super easy to use , the clean layout and simple navigation make it easy for our team to manage assets and keep track of our IT setup. Plus, the built-in reporting and analytics give us useful insights, so we can see what’s working and make better decisions to keep improving our services.
  • At our company, SuperOps.ai has been a game-changer in managing our IT operations and service delivery. One of the most significant advantages we've experienced is the robust automation capabilities it offers. This feature has allowed us to streamline a multitude of IT tasks, reducing the need for manual intervention. As a result, our IT processes have become significantly more efficient, and the chances of human error have been greatly minimized. SuperOps.ai's user-friendly interface has also been a standout feature for us. It simplifies the management of IT assets, making it easy for our team to track and monitor our infrastructure. Additionally, the platform's reporting and analytics tools provide us with valuable insights into the performance of our IT services, enabling data-driven decision-making to further enhance our operations.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Splashtop
Founded: 2006
United States
www.splashtop.com/products/autonomous-endpoint-management/product

Company Information

SuperOps
Founded: 2020
United States
www.superops.com

Alternatives

Alternatives

ConnectWise PSA

ConnectWise PSA

ConnectWise
Freshservice

Freshservice

Freshworks

Categories

Splashtop Autonomous Endpoint Management (AEM) helps IT teams automate routine tasks and keep endpoints secure, up to date, and compliant, all from within the Splashtop console. - Policy-driven automation: define rules once, apply them across groups, and override for individual devices - Automated patching: scan, approve, and install OS and third-party updates on your schedule - Smart alerts: get notified of issues, with actions that can fix them automatically - AI-powered CVE insights: focus on the vulnerabilities that matter most - Automated security rollout: deploy EDR agents like CrowdStrike Falcon and SentinelOne through endpoint security policies - Scheduled tasks: run scripts and commands across multiple endpoints at once Gain real-time control and end-to-end visibility with AI-assisted automation. Try Splashtop AEM free or schedule a demo.

Splashtop Autonomous Endpoint Management (AEM) helps IT teams keep Windows and Mac endpoints updated, secure, and compliant from a single console. - Patching: automate OS and third-party updates with approvals and scheduling - Policies: set rules by group and override for individual devices - Vulnerability insights: AI-powered CVE insights to prioritize fixes - Inventory: report on hardware and software for audits and compliance - Software control: deploy updates, enforce settings, and uninstall risky software from the inventory view - Alerts and tasks: get notified of issues and run tasks across multiple endpoints - Security: manage Splashtop Antivirus or add EDR from CrowdStrike, SentinelOne, or Bitdefender - Complements Microsoft Intune with added software update visibility and control Try Splashtop AEM free or schedule a demo.

IT Management Supported

Splashtop Autonomous Endpoint Management (AEM) helps IT teams keep endpoints updated, secure, and compliant from a single console. - Automate OS and third-party patching for Windows and macOS, including apps like Chrome, Zoom, and Adobe - Control rollouts with policy-based patching, version approvals, update rings, and scheduled installs - Prioritize by OS, CVE severity, or device group, with compliance-ready reporting - Monitor endpoint status and alerts from a unified dashboard - Extend with Splashtop Antivirus (powered by Bitdefender) or EDR/MDR from CrowdStrike, SentinelOne, or Bitdefender - Integrate with Freshservice, Freshdesk, Zendesk, Spiceworks Help Desk, Jira, and Microsoft Teams, or use open APIs - Complement Microsoft Intune with added software update visibility and control Try Splashtop AEM free or schedule a demo.

Patch Management Supported

Splashtop Autonomous Endpoint Management (AEM) automates patching for Windows and macOS from a single console, covering both operating systems and third-party apps like Chrome, Zoom, and Adobe. - Policy-based automation: set rules by OS, CVE severity, or device group - Control rollouts: approve patches before install, including specific KB updates, with update rings and version approvals - Flexible scheduling: scan daily, weekly, or monthly, and install approved updates on a separate schedule - Inheritance and exceptions: apply group policies broadly and override for individual machines - Track results: monitor patch status, act on failed updates, and use compliance-ready reporting Replace manual, machine-by-machine updating with a consistent, auditable process. Try Splashtop AEM free or schedule a demo.

RMM Supported

Splashtop Autonomous Endpoint Management (AEM) lets IT teams monitor and manage Windows and Mac endpoints proactively from a single console. - Configurable alerts: track computer status, software installs, memory usage, and more via the web console or email, with smart actions for automatic fixes - Scripts and tasks: run or schedule commands, scripts, reboots, and mass deployments across multiple endpoints at once - Inventory reporting: view, compare, and export hardware and software snapshots for audits and compliance - Unified dashboard: see alerts, tasks, threats, and update status in one place - Built-in patching and security: automate OS and third-party updates, and add antivirus or EDR - Remote access: unattended access to Windows, Mac, Linux, servers, and VMs Learn my Splashtop AEM is a best value RMM alternative with a free trial or schedule a demo.

Categories

AI PSA Supported
IT Alerting Supported
IT Automation Supported
IT Documentation Supported
IT Management Supported
IT Service Supported
ITSM Supported
MSP Supported
Network Monitoring Supported
Patch Management Supported
Policy Management Supported
Remote Desktop Supported
RMM Supported
Service Desk Supported
SLA Management Supported
System Monitoring Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Not Supported
Dashboard Supported
Network Wide Management Not Supported
Patch Prioritization Supported
Patch Testing Not Supported
Remote Access/Control Supported
Vulnerability Scanning Not Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Not Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Not Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Service Features

Contract Management Not Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Not Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Not Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Not Supported
Document Management Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Supported
Quote Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Base Not Supported
Mobile Access Not Supported
Procurement Management Not Supported
Remote Control Not Supported
Self Service Portal Not Supported
SLA Management Not Supported

System Monitoring Features

Alerts / Notifications Not Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Not Supported
Inventory Management Not Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Not Supported
Risk Analysis Not Supported
Server Monitoring Not Supported
Service Configuration Management Not Supported

Integrations

Splashtop Remote Access Supported
Bitdefender GravityZone Supported
CrowdStrike Falcon Supported
Freshdesk Supported
Freshservice Supported
Guardz Not Supported
Hudu Not Supported
ISL Light Remote Desktop Not Supported
Jira Supported
Konnectify Not Supported
Microsoft Intune Supported
Microsoft Teams Supported
QuickBooks Online Not Supported
ScalePad Lifecycle Manager Not Supported
SentinelOne Singularity Supported
Spiceworks IT Help Desk Supported
Splashtop Remote Support Supported
TeamViewer Not Supported
Xero Not Supported
Zendesk Supported

Integrations

Splashtop Remote Access Supported
Bitdefender GravityZone Not Supported
CrowdStrike Falcon Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Guardz Supported
Hudu Supported
ISL Light Remote Desktop Supported
Jira Not Supported
Konnectify Supported
Microsoft Intune Not Supported
Microsoft Teams Not Supported
QuickBooks Online Supported
ScalePad Lifecycle Manager Supported
SentinelOne Singularity Not Supported
Spiceworks IT Help Desk Not Supported
Splashtop Remote Support Not Supported
TeamViewer Supported
Xero Supported
Zendesk Not Supported