netTerrain DCIM

netTerrain DCIM

Graphical Networks
netTerrain OSP

netTerrain OSP

Graphical Networks
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About

netTerrain is an automated and interactive visual diagraming and reporting solution that renders real-word views of your entire IT ecosystem—from data centers to networks, fiber, and cloud. netTerrain's interactive maps and reports replace scattered documentation and guesswork with clarity: cut costs, troubleshoot faster, prevent downtime, reduce field visits, and instantly find and share vital information. You get high-level overviews and details on capacity, power, security patches, work orders, and more. With actionable insights, you can now visualize and understand any element in your IT ecosystem and make the correct business decisions every time!

About

netTerrain OSP is an advanced fiber management software designed to give businesses complete visibility into their fiber optic infrastructure. With powerful GIS mapping, inventory management, and analytics capabilities, it allows organizations to efficiently track and manage fiber assets from street to strand. The software simplifies tasks such as circuit management, capacity planning, and fiber strand analysis, providing up-to-date inventory information and eliminating guesswork. With its intuitive interface, users can easily create and allocate circuits, measure distances, and manage assets such as manholes, conduits, and towers. netTerrain OSP integrates seamlessly with third-party tools and supports bulk data imports, making it an essential tool for fiber optic management and outside plant operations.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes and across all verticals

Audience

Telecommunications providers, utility companies, and businesses managing large-scale fiber optic infrastructures, looking for a powerful and intuitive tool to streamline their outside plant management and fiber asset tracking

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4,926/year
Priced by number of devices & users.

Flexible licensing options include:

-On-premise
-Perpetual license
- Yearly Subscription license
- Cloud
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I have used this software for 9 years, done 2 ground up creations for my last 2 jobs. The initial training they provide before you even get your database started, helps your staff hit the ground running to get your database built, accurately and with the fields you want from the beginning. Their support to take your current information and transform it into NetTerrain was always available. To create new items, it as simple as searching the catalog, by node type/ rack type/ or device, by manufacturer or model, click and drag it into the center screen. Then click in the property fields for name, serial number, asset tag, and whatever other data you wish to track and enter your information. I am using my knowledge of VBA in Excel to help create bulk import spreadsheets to reduce our time of documentation. I am also using that knowledge to take the exports from NetTerrain to provide information to stakeholders as to what we have, where and what is available for future growth. The "Search" function is tremendous. You put in a minimum of a 3 character string and it will look for that string anywhere, in any filed of the entire database and give you links to each instance. Any of the searches can be exported to Excel for future reference. The customer support after purchase does not falter. The system comes with a standard catalog of racks, devices, infrastructure, and cards. It also has some built in queries that can be used. As your project grows, you can request new devices, reports or dashboards from Graphical Networks to add to your application. You also have the capability of creating and adding your own queries or items for your catalog. The company cares about their customers and wants to hear from the customer base. They have at least annual meetings with the customers to unveil new improvements. They also ask the customers to come with 2 dream improvements for the software. Many of these improvements have been added. Our company wanted the ability to audit their assets in racks. NetTerrain did not have that functionality. But it was created in a mobile application 2 years later. Our license allows for unlimited read only users, so our network, storage, server and mainframe teams can access the system and see what they have, where connections are going and what they have available.
  • We use netTerrain to document our environment, including racks, devices, switches, ports, cabling, power connections, equipment information, and how everything connects. The visual side is especially useful when working with non-technical staff or the managerial members who might need the visual aids when looking at disaster recovery documentation. The same applies with outside vendors who need an overview of our infrastructure and layout.
  • Doing this way works for multiple reasons. Visualization helps with "accounting" from an operations standpoint. I can tell who has what where at a glance. Thats helpful for us. Another helper here is pulling reports based on device types and activity. This helps our actual accounting when the inventories need to be run. Asset Tags! Asset Tags! Asset Tags! The IT side hustle.
  • The ability to create and customize Nodes/Racks/Devices/Links quickly and easily for yourself, without the need for hours/days of training. Or submit a list of items to netTerrain and have their support team generate these for your to easily upload into your project. Documenting every aspect and component of our network with netTerrain has been a game changer!!
  • It's very visual and intuitive to understand. Objects that are unavailable can be added yourself or you could ask support.

Cons

  • They post release dates for new versions. They have never met that date. But that also means they have made sure the software is not broken when they send it out to the customers. I have never had to do a break/fix patch to any version of NetTerrain. For the physical layer side of your data center, all entry is manual, either click and enter or through a spreadsheet inport. So the data is only as accurate as your team that is doing updates.
  • No real complaints from us. Initial setup takes some time, and occasionally I found a device that wasn't in the catalog, but the netTerrain team was quick to inform me that you can request those devices to be added, and the turn-around is fast. Support is responsive, and the regular updates and new features are great!
  • Devices. You need to Audit before. You need to have devices in NT to get this to work. Very workable problem. With a little training, you can create your own devices and model them as you see fit. Cost. It can get pricey.
  • Nothing specific comes to mind! I'm sure there's some addition features that would make things even better.
  • I'm lacking a clear versioning. Sometimes you want to go back in time to check how things where connected before.

Pros & Cons from Real Users

Pros

  • netTerrain is easily configurable and highly adaptable to virtually any network environment, including Outside Plant (OSP), Data Center Infrastructure Management (DCIM), and logical network diagrams. Its flexible design lets organizations accurately model complex multi-layered infrastructures without being constrained by rigid templates. The platform includes a rich set of tools that enable teams to build and maintain a complete, standardized catalog of copper and fiber cables, devices, ports, and connectivity attributes across any network infrastructure. This supports precise documentation, capacity tracking, and future planning. Configuration options are clearly organized and straightforward to use. A major advantage is the extensive documentation and training resources—covering all key areas of the product in both written and video formats—that support users of every skill level and accelerate adoption and ongoing proficiency. From a cybersecurity perspective, netTerrain has been thoroughly vetted and provides multiple authentication methods along with granular, role-based access controls. These features allow administrators to define precisely how different users interact with the system, enforcing least-privilege principles and supporting organizational security and compliance needs. Customer support has been superb, with immediate responsiveness and a consistent willingness to help develop tailored solutions for each site’s unique issues and requirements.

Cons

  • netTerrain is a capable network documentation and visualization tool, though it has a few usability aspects that some users may find less intuitive. Moving around the diagram requires holding the Shift key or pressing and holding the mouse-wheel button. These methods work, but they may not feel as natural or fluid as the panning gestures found in some other diagramming applications, particularly during extended editing sessions. The catalog offers solid functionality for managing devices and symbols, yet there is room for improvement in the precision of placement and the ease of refining individual items. Greater flexibility in positioning, alignment, and fine-tuning could make detailed diagram work a bit more efficient. Overall, these points are minor and do not significantly hinder the software’s core capabilities. Most users adapt quickly, and the platform remains effective for network documentation tasks.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Graphical Networks
Founded: 2007
United States
graphicalnetworks.com

Company Information

Graphical Networks
Founded: 2007
United States
graphicalnetworks.com/products/netterrain-osp/

Alternatives

Nlyte DCIM

Nlyte DCIM

Nlyte Software

Alternatives

MapItRight

MapItRight

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CircuitVision cvFiber

CircuitVision cvFiber

CircuitVision
iTRACS

iTRACS

CommScope
netTerrain DCIM

netTerrain DCIM

Graphical Networks
netTerrain OSP

netTerrain OSP

Graphical Networks

Categories

Categories

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Integrations

BMC Helix CMDB Supported
DX Unified Infrastructure Management Supported
Google Cloud Platform Supported
Nagios Core Supported
Nmap Supported
Observium Supported
ServiceNow Supported
SolarWinds Network Performance Monitor (NPM) Supported
Spectrum Supported
VMware vCenter Supported
WhatsUp Gold Supported
Zabbix Supported

Integrations

BMC Helix CMDB Not Supported
DX Unified Infrastructure Management Not Supported
Google Cloud Platform Not Supported
Nagios Core Not Supported
Nmap Not Supported
Observium Not Supported
ServiceNow Not Supported
SolarWinds Network Performance Monitor (NPM) Not Supported
Spectrum Not Supported
VMware vCenter Not Supported
WhatsUp Gold Not Supported
Zabbix Not Supported
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