CGM LABDAQ Verified User Reviews

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  • Arceli E.
    VP of Operations/Technical Supervisor
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "CGM LABDAQ"

    Posted 2022-02-10

    Pros: LABDAQ is unique in its features compared to other LIS software i have worked on. It's very user friendly.

    Cons: Every time we need a specific report or even simple changes, it has to go to development and cost is high.

    Overall: I am happy with LABDAQ, just wished it had all the possible features that a lab needs and not to request for customization all the time.

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    Reply from CGM LABDAQ
    Posted 2022-02-16
    Thanks for the feedback, Arceli. We’re always happy to hear that someone enjoys using CGM LABDAQ. Our developers continue to create new functionality and ways to streamline laboratory workflows, so we hope future software updates will continue to impress you. As always, let us know if there’s anything you’d like to see developed, and we’ll do our best to make that happen.
  • Alvin K.
    Partner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "CGM LabDaq"

    Posted 2022-02-10

    Pros: CGM has been a great partner for us in our Lab. From tech support to the account manager. They are all very tentative to our need and always look for solutions to anything we are looking for.

    Cons: If there was ever an issue it was always corrected in a timely manner.

    Overall: The experience I have with CGM is nothing but excellent.

    CGM makes my life so much easier!

    Thank You Everyone!

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    Reply from CGM LABDAQ
    Posted 2022-02-16
    Wow, thanks Alvin. We’ll share your compliments with the team, and we look forward to working with you again should the opportunity arise!
  • Chad C.
    Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Currently using LABDAQ for two laboratories "

    Posted 2022-02-10

    Pros: LABDAQ is very user friendly and efficient. I never have any issues with internal or external issues. Customer support is always available happy to help. I would recommend LABDAQ to anyone looking for a smooth and effective LIMS software.

    Cons: No cons on my end all communication and operational needs are met!

    Overall: Wonderful experience!! Everything about LABDAQ is better than its competitors. I never have any issues and if I do it’s handled immediately.

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    Reply from CGM LABDAQ
    Posted 2022-02-16
    Chad, thanks for the high praise. We’re always happy to help. Let us know if you ever need support, whether it’s interfacing to a new instrument or bringing on a third location.