Set up Chromecast with Google TV and Voice Remote

Your Chromecast and the Google Home app walk you through the steps to set up your Chromecast with Google TV (HD) or Chromecast with Google TV (4K) and Chromecast Voice Remote.

If you set up your Chromecast with Google TV, you only need to pair your Chromecast Voice Remote.

If you want to set up a different device, you can find the instructions in Set up smart devices in the Google Home app.

What you need

  • A Chromecast with Google TV and Chromecast Voice Remote
  • A display device with an HDMI input, such as a high-definition television (HDTV)
  • A mobile phone or tablet with the latest version of the Google Home app on Android or iOS (recommended)
    • It also must support a 5 GHz connection to set up Chromecast on a 5 GHz connection.
    • Tip: A WPA2-Enterprise network isn't supported.
    • Ensure that you have enabled location, Bluetooth, and camera permissions for the Google Home app to use these features.
  • A Google Account
    • Tip: For best results, use a Gmail account.
  • A secure wireless or Ethernet connection
    • If you use a wireless network, make sure you have the wireless network password handy.

Set up your Chromecast and Voice Remote

Start with the TV and Chromecast remote

Use the directional pad (D-pad) on the remote to navigate and select.

  1. Turn on your TV.
  2. Plug your Chromecast into an available HDMI input on your TV or other display device and then switch your TV to the HDMI input your Chromecast is plugged into.
  3. Plug one end of the power adapter cable into your Chromecast and the other end into an open outlet.
  4. Wait for the remote to pair.
    • In most cases, the remote pairs automatically. However, if the TV screen shows "Start pairing," press and hold the Back and Home buttons on the remote until the light on the remote starts to pulse.
    • For more help, go to Troubleshoot the Chromecast Voice Remote.
  5. Select the language you want to use.

Continue with your phone

  1. When the TV screen shows instructions to set up with the Google Home app, open the Home app on your phone.
    • If you've never used the Google Home app before:
      1. Tap Get started and then the Google Account you want to use with Chromecast and then Ok.
      2. Tap the home you want to use and then Next.
    • If you don't have your phone handy, you can choose to complete the setup with the Voice Remote. Select Set up on TV instead and follow the instructions there.
  2. Tap Set up Chromecast and then the home you want to use and then Next.
    • If you can't find "Set up Chromecast:"
      1. At the top right, tap Add Add Icon and then Device . The app scans the surrounding area for available devices.
      2. Select the home you want to use and then Next.
    • Some phone settings can interfere with setup. For help, go to Troubleshoot phone setup.
  3. Wait for the app to find your Chromecast.
  4. Give the Google Home app permission to use your phone's camera then scan the QR code on the TV screen.
    • Alternatively, you can enter the setup code manually in the Home app instead of scanning the QR code.
  5. Wait for your Chromecast to connect.
  6. Follow the steps in the Google Home app until you reach "Setup here is finished," then continue with the TV and remote.

Set up the Chromecast remote

Check the TV screen for the status of your remote. If your remote is set up, continue to Finish setup with the TV and remote.

If the screen has a message like "Control volume and power with your Chromecast remote," you need to set up your remote manually. You can set it to control your TV, receiver, or soundbar.

  1. Select Set up remote.
    • If you select Not now, you can set up the remote later in Settings.
  2. If you want to set up the volume button:
    1. Select the device you use to play sound and then the brand of your device.
    2. When the screen shows "You'll hear music next," make sure your sound device's volume is on, then select Next to get the music.
    3. When the music plays, point your Chromecast remote at the device and turn the volume up and down.
    4. Under "Do the volume buttons work?" select Yes or No, try again.
      • You must point your remote at the device for the volume buttons to work.
      • For some models, the remote can't control volume on your device.
  3. If you want to set up the power button:
    1. Press the power button on the remote to turn off the TV, wait 8 seconds and then turn the TV back on.
    2. Under "Did your TV turn off and on again?" select Yes or No, try again.
  4. If you want to set up the input button on your remote: press the input button on the remote, then switch through all of your TV inputs.
    1. Press the input button on the remote, then switch through all of your TV inputs.
      • If the input button works, make sure to switch back to the HDMI port your Chromecast is connected to.
    2. Under "Did the input button work?" select Yes or No, try again.
      • For some models, the remote can't control input on your TV.
  5. The screen should show "Chromecast remote is ready."

Finish setup with the TV and remote

  1. Wait for the TV to install the apps you selected on your mobile device.
  2. The TV screen should show "Welcome. Your Chromecast with Google TV is ready!" To go to the Home screen, select Start exploring.

Troubleshoot setup

Troubleshoot phone setup
  • Android: Check Bluetooth and location settings.
    • To check Bluetooth settings:
      1. Open the Settings app.
      2. Tap Connected devices and then Connection preferences and then Bluetooth.
      3. Turn on Use Bluetooth.
    • To check Location settings:
      1. Open the Settings app.
      2. Tap Location.
      3. Turn on Use location.
      4. Tap Home and allow the app to use your location.
  • iPhone or iPad: Check Bluetooth, location, and app permission settings.
    • To check Bluetooth settings:
      1. Open the Settings app.
      2. Tap Bluetooth.
      3. Turn on Bluetooth.
    • To check Location settings:
      1. Open the Settings app.
      2. Tap Privacy and then Location services.
      3. Turn on Location services.
    • To check App permission settings:
      1. Open the Settings app.
      2. Scroll to the apps section and tap Google Home.
      3. In "Allow Google Home to access," turn on Location, Bluetooth, and Local Network.

If you still can't continue setup with the Google Home app, you can use the voice remote. Hold down the Back button, then select the option to finish setup with the remote.

Basic troubleshooting steps

If setup still doesn't work, try the following steps:

  1. Reboot your Chromecast.
  2. Unplug your router and plug it back in.
  3. Factory reset your Chromecast.
  4. Contact support.
You get the message "Please use Gmail account"

Important: If you proceed with a Google Workspace account of which you're not an administrator, some services such as app installation, YouTube, or parental controls might be unavailable or behave unexpectedly.

This message might appear during setup if you're using a Google Workspace (formerly G Suite) account. A Gmail account is strongly recommended instead, as it allows personalization and ensures your Chromecast with Google TV can access your media services.

To dismiss the message, tap Ok. You can then decide to continue setup with the same account or start setup again with a new account.

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