You must always have a primary payment method in your account to ensure there's always a way to automatically pay for your ads. You can change or remove your credit card as long as another payment method is linked to your account. This ensures your ads run seamlessly without any interruptions. If you want to stop your ads from running, you should pause your campaigns instead of removing your payment method.
Tip: Add a backup credit card
To avoid your ads being stopped due to a declined payment, we highly recommend setting up a backup payment method. If your primary payment method doesn't work for any reason, we'll charge your backup card so your ads can continue to run.
The People's Bank of China has mandated UnionPay to upgrade its card verification process. Google Ads customers advertising in the Chinese Yuan currency using China UnionPay card as a payment method must re-verify your card.
To re-verify your card, follow the steps in the “Re-verify your China Union Pay card” section below.
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To make changes to your payment methods, you must have Admin or Edit Payment profile permission.
If your card issuer or bank is in the European Economic Area (EEA), you may need to complete an additional authentication process. For example, you may receive a one-time code on your phone to verify the ownership of your card. Your card issuer or bank may require this extra verification when you make a payment, add a new credit or debit card, or at the card issuer or bank’s discretion.
Google complies with the new security requirements imposed on banks and payment processors by the Payment Services Directive 2 (PSD2) in the EEA. If you have any questions, contact your card issuer or bank directly.
Change your primary payment method
- Go to Payment methods within Billing menu
.
- Select Add new payment method and you should be able to view the payment methods that are available for your account.
- Enter your new payment details.
- Select Save.
- Now assign this payment method as your primary.
- Select Select as drop-down menu to choose Primary.
- Locate your previous payment method and select Remove.
Note: The available payment methods for your account are based on your business address, account currency, and payment settings (like automatic payments).
Replace your primary form of payment with a new one
- Go to Payment methods within Billing menu
- On the card for your primary payment method, select Remove at the bottom.
- You'll be prompted to select a different payment method from your account or add a new one.
- After you choose or add the new payment method, select Save and Remove to confirm.
- You'll find a dialogue box confirming the removal of your primary payment method and any past due balances will be charged to the new one.
Change the credit card used as a primary payment method
Add your credit card
- Go to Settings under Billing menu
- Under the “Payment methods” section, select Add a payment method.
- Note: You'll find the payment methods that are available to your account. These are based on your business address, your account's currency, and how you pay (automatic payments).
- Select Add credit or debit card.
- Enter your credit card information, then select Save.
Set your credit card as the primary payment method
- After adding your credit card, select the corresponding Actions dropdown menu.
- Select Set as primary payment method.
Replace your primary form of payment with a new one
- Go to Settings under Billing menu
- Under the “Payment methods” section, select the corresponding Actions dropdown menu of your primary payment method.
- Select Remove.
- Select among your remaining payment methods you want to use as the primary.
- Select the corresponding Actions dropdown menu of your selected payment method.
- Select Set as primary payment method.
- A dialogue window will pop out to confirm your primary form of payment has been removed. Any past due balances will be now charged from a newly added primary form of payment.
Re-verify your China Union Pay card
- Go to Payment methods within Billing menu
- Locate your China Union Pay card and select Remove.
- Select Add new payment method and re-add your China Union Pay card.
- Enter your payment details and follow the onscreen instruction to verify your card.
- Select Save.
- If you wish to make this card a primary payment method, select Select as drop-down menu to choose Primary.
