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2. Learn about refund wait times

After you send your item back to Google, you can find out more about your refund in your Google Store Order history.

Refund timing  

  • Tracking is marked as delivered: It may take up to 48 hours for your refund status to update in your Google Store Order history.
  • Refund is marked as received: 
    • It can take 24 hours to inspect. 
    • After inspection, a refund can take 1–14 business days.

Learn about refund wait times

Find your refund amount

You can find info about your refund amount in the “Order history” section of the Google Store. 

Tips:

  • You can find the estimated refund amount before the refund is issued. 
  • After your refund is processed, you can find the refund amount and the date of issue.
  • For users in Japan: Your bank can take up to 45–60 days to process your refund.

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