TrustRadius Reviews Scraper

Extract B2B software reviews and SaaS product data from TrustRadius, the third-largest B2B software review platform. This TrustRadius reviews scraper pulls trScores, star ratings, reviewer company metadata, pros/cons, and usage details for competitive intelligence and SaaS market research. Export every product and review to JSON or CSV.

What software review data does it extract?

Product records include:

• Product name, vendor, category, and subcategories
• Overall rating (out of 10) and TrustRadius proprietary trScore
• Review and rating counts
• Deployment types (SaaS, On-Premise, etc.)
• Starting price and pricing terms
• Commonly compared alternatives
• Customer Verified badge status

Review records include:

• Reviewer name, job title, company, company size, and industry
• Individual review rating (out of 10)
• Review title, pros, cons, and product usage description
• Verification status (TrustRadius reviews require LinkedIn authentication)
• Published date

Input options

Field	Description	Default
productUrls	Direct TrustRadius product URLs to scrape	[]
searchQuery	Keyword to search for products (e.g., "CRM", "project management")	"project management"
maxItems	Maximum number of products to scrape	50
includeReviews	Extract individual reviews for each product	true
maxReviewsPerProduct	Maximum reviews per product (5 per page)	10

Input modes

1. Direct URLs -- Provide specific product review page URLs via productUrls. Each URL is scraped directly.
2. Search -- Set searchQuery to discover products by keyword. The actor searches via the /products listing pages and then scrapes each product found.
3. Browse all -- Leave both productUrls and searchQuery empty to browse all products from the main listing.

Example input

Scrape 3 specific products with their reviews:

{
    "productUrls": [
        "https://www.trustradius.com/products/miro/reviews",
        "https://www.trustradius.com/products/hubspot-crm/reviews",
        "https://www.trustradius.com/products/slack/reviews"
    ],
    "maxItems": 3,
    "includeReviews": true,
    "maxReviewsPerProduct": 5
}

Search for CRM products without reviews:

{
    "searchQuery": "CRM",
    "maxItems": 10,
    "includeReviews": false
}

Output format

Results are saved to the default dataset. Each record has a recordType field: "product" for product summaries, "review" for individual reviews. Product fields are populated on product records; reviewer fields are populated on review records.

Sample product record

{
    "recordType": "product",
    "productName": "Miro",
    "vendorName": "Miro",
    "category": "Visual Collaboration",
    "subcategories": "Agile Development, Collaboration, Mind Mapping, Project Management",
    "overallRating": 9.2,
    "trScore": 9.181,
    "reviewCount": 6244,
    "ratingCount": 3485,
    "deploymentTypes": "saas",
    "pricingModel": "$10/per user per month",
    "alternativesCompared": "Mural, Lucid Visual Collaboration Suite",
    "isCustomerVerified": true,
    "productUrl": "https://www.trustradius.com/products/miro/reviews"
}

Sample review record

{
    "recordType": "review",
    "productName": "Miro",
    "reviewerName": "Sharon Williams",
    "reviewerTitle": "Product Manager",
    "reviewerCompany": "Inmar Intelligence",
    "reviewerCompanySize": "1001-5000 employees",
    "reviewerIndustry": "Information Technology & Services",
    "reviewRating": 10,
    "reviewTitle": "Makes Workflows Easy.",
    "reviewPros": "Workflow.\nTimelines.\nSprint Planning.",
    "reviewCons": "Make it easier to connect and reconnect boxes.",
    "reviewUsage": "I regularly use Miro to help with sprint planning...",
    "isVerifiedReview": true,
    "reviewDate": "2026-04-14T19:41:47.943Z"
}

Performance

• Runs on 512 MB memory
• No proxy required (direct requests work)
• Typical crawl: 5 products with reviews in ~30 seconds
• No Cloudflare challenges on product pages (only the /search endpoint is protected)

FAQ

Does TrustRadius have an API? TrustRadius does not offer a public reviews API. This scraper is the practical alternative for exporting TrustRadius reviews and product data at scale, returning structured JSON or CSV you can load into a spreadsheet or warehouse.

Need more features?

If you need additional data fields or a custom scraper for another review platform, file an issue or get in touch. We are always open to customizing the scraper to suit your needs.