Capterra Reviews Scraper — Ratings & Text

Capterra Reviews Scraper — One Row Per Review ✅ No API Key

Scrape software reviews from Capterra — author, star rating, review title and the full review text — as one clean row per review. Powered by the Neuralverge API. No API key or account required, and you pay per full reviews returned.

Ideal for product research, competitor and voice-of-customer analysis, and feeding reviews to AI for sentiment and theme extraction.

✨ Why this Actor

• ⭐ One row per review — author, rating, title and full text, ready for a spreadsheet, CRM or AI pipeline.
• 💸 Pay per review returned — empty pages are never charged the per-result price. a miss costs only the $0.005 lookup fee; no empty, billable rows.
• 🔑 No API key or account — extraction runs on the Neuralverge backend.
• ⚡ Real-time & structured — fresh data each run; page through with ?page=2, ?page=3, …

🔧 How it works

1. Provide a Capterra product reviews-page URL (e.g. https://www.capterra.com/p/246352/Revolut-for-Business/reviews/?page=1).
2. Run the Actor. Fetching and AI-structuring the reviews happens on the Neuralverge backend.
3. Get one dataset row per review. For more, run the next page (?page=2, ?page=3, …). Export to CSV, JSON or Excel, or pull it over the Apify API.

Input

One reviews page per run.

Field	Type	Notes
capterraUrl	string	A Capterra product reviews-page URL, e.g. …/reviews/?page=1.

{
  "capterraUrl": "https://www.capterra.com/p/246352/Revolut-for-Business/reviews/?page=1"
}

What you'll receive

One dataset row per review. Each row is a review object with the source url plus: author, rating (star rating), title and content (the full review text).

Titles are kept exactly as they appear on Capterra (including the surrounding quotation marks the site uses).

Example output (real run)

One review row from a Capterra reviews page, exactly as it appears in the dataset. A single page of this kind returned 10 reviews — this is one of them.

{
  "url": "https://www.capterra.com/p/246352/Revolut-for-Business/reviews/?page=1",
  "author": "Mauro G.",
  "rating": 4,
  "title": "\"Revolut- the bank of the future\"",
  "content": "With Revolut you can send payment links with which your clients can make payments, and if another user has Revolut you can receive commission-free transfers. Revolut is one of the few payment platforms that offers cashback for your purchases, this is a point to take into account when comparing it with other platforms, it has many integrations with other billing platforms such as Xero, slack among others, its API can be integrated both in web version and in mobile version.\n\nRevolut is a payment processor with many tools that has gone unnoticed, it is a Neobank with a lot of potential, I have used the personal and business versions and I can say that it far surpasses large payment processors. One of the functions that I can highlight is that it issues both physical and virtual cards, so you can have better control of expenses and avoid hidden payments, I like that it is digitized and you can receive contactless payments on your iPhone, no need for a POS.\n\nWhat I don't like is that sometimes the synchronization with some banks is not working, I have had problems connecting with a bank, Revolut uses Plaid, and for some reason it doesn’t recognize the login of the bank that I wanted to add."
}

Genuine output from a live run — one review with its author, rating, title and full text.

Pricing

Pay per event — $0.005 per run, plus $0.005 per review ($5 per 1,000) returned to the dataset. You pay only for full reviews returned — empty pages are free.

Event	Price
Lookup (per run)	$0.005
Review returned (per dataset row)	$0.005

Pages that return no full reviews are not charged the per-result price — only the $0.005 lookup fee applies. Pricing is on top of your Apify platform usage.

Free plan limits

Users on any paid Apify plan are not affected by anything in this section.

On the Apify Free plan all Neuralverge Actors share one budget, per user and per calendar month: 15 runs in total, at most 5 of them on this Actor, and 35 returned rows. A run that finds nothing still counts, because the lookup is performed either way. LinkedIn People Search is metered differently — one run there uses 25 of the 35 rows, because a full page of 25 profiles is bought upstream whether or not all of them are returned. When a limit is reached the Actor stops gracefully with a status message naming it; everything resets on the 1st of every month, and any paid Apify plan removes all of it.

Integrations & API

Results are stored in a standard Apify dataset — export as CSV, JSON, XML or Excel, or fetch on demand through the Apify API. The Actor also plugs into Apify's integrations (Make, Zapier, n8n, webhooks) and can be called from any MCP client.

FAQ

Do I need an account or API key? No. Extraction runs on the Neuralverge backend.

How do I get more reviews? Run the next page by changing ?page=1 to ?page=2, and so on.

Am I charged for an empty page? No. You're billed only for full reviews returned to the dataset.

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Disclaimer: This Actor is an independent tool and is not affiliated with, endorsed by, or sponsored by Capterra or Gartner. Data originates from public Capterra review pages.