Best Zendesk MCP Servers
Zendesk is a customer service software company that offers a cloud-based help desk management solution. It provides tools for businesses to improve customer relationships through higher customer engagement and better customer insights.
Why this server?
Allows importing data from Zendesk into DevRev as a source for the MCP server.
AlicenseBquality-maintenanceA Model Context Protocol server that enables searching, retrieving, creating, and updating issues and tickets using DevRev APIs.Last updated1610Why this server?
Verifies support ticket states in Zendesk to confirm expected status.
MITWhy this server?
Provides tools for managing Zendesk Support tickets, including searching, creating, updating, adding comments and notes, retrieving metrics, audits, and bulk exports. Also supports Zendesk QA (Klaus) for reviews and CSAT, and Zendesk Workforce Management for activities and shifts.
AlicenseAqualityDmaintenanceA Model Context Protocol server that enables AI assistants like Claude to interact with Zendesk Support through natural language for searching, creating, updating, and managing tickets.Last updated413913MITWhy this server?
Provides tools for Zendesk support workflows, including searching similar tickets, retrieving customer context (organization and ticket history), assessing solutions by version, and summarizing daily work activity.
AlicenseAqualityBmaintenanceEnables Zendesk support workflows through tools for semantic ticket search, customer context retrieval, solution version assessment, and daily work summaries.Last updated450MITWhy this server?
Provides tools for interacting with Zendesk, including reading tickets, views, users, macros, and performing writes like adding comments, updating tickets, and applying macros, using session-based authentication.
AlicenseAqualityBmaintenanceMCP server that authenticates via browser session cookies to access Zendesk's REST API without API tokens, supporting reads and writes with agent permissions.Last updated1931MITWhy this server?
Provides access to Zendesk API for managing tickets, users, organizations, automation, help center articles, and search, with AI-powered ticket analysis.
AlicenseAqualityBmaintenanceEnables AI-powered ticket analysis and comprehensive Zendesk API integration via the Model Context Protocol, supporting both API token (CLI) and OAuth 2.1 (web) authentication modes.Last updated55735MITWhy this server?
Provides tools for searching, fetching, commenting, and managing Zendesk tickets, including time tracking, attachments, and status updates.
AlicenseAqualityCmaintenanceEnables reading and writing Zendesk tickets, including searching, fetching comments, posting replies and internal notes, setting ticket status, assigning tickets, logging time, and formatting tickets as Markdown issue drafts for handoff to GitLab, GitHub, or Jira.Last updated293Apache 2.0Why this server?
Provides tools for managing Zendesk tickets (create, update, comment, search), users, groups, ticket fields, knowledge base articles, and attachments.
AlicenseAqualityCmaintenanceA production-grade MCP server for Zendesk that provides ticket management, search, user/group operations, and knowledge base access with support for local stdio and remote HTTP transports, authentication via API keys or OAuth, and multi-tenancy.Last updated14Apache 2.0Why this server?
Provides read-only tools for auditing and analyzing Zendesk instances, including listing and querying triggers, automations, macros, views, ticket fields, forms, custom statuses, brands, roles, schedules, SLA policies, webhooks, dynamic content, routing attributes, skills, and audit logs. Also includes analyzers for finding conflicts, field usage, tag usage, and audit composites for instance health and tag sprawl.
AlicenseAqualityBmaintenanceEnables AI agents to audit and analyze Zendesk instances through a read-only MCP interface, providing tools for triggers, automations, analytics, and cross-reference queries.Last updated74MIT