Accountability Without Infrastructure
2 days ago
Before we ask why people aren’t meeting expectations, we need to examine what those expectations require.
Do the instructions agree? Do the systems work? Can people reach someone with the authority to resolve a problem?
People have responsibilities, yet so do the institutions setting the conditions.
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What is your organization asking people to accomplish, and what has it put in place to make that possible?
Mpingo Uhuru
Creator, Restoration as Architecture
Founder, Zuri World Studios
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