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Linda Klotzbach

she/her

Linda Klotzbach

·

Oct 23

Hosting a book club is a service

Seven reflections on service design from hosting a book club on “Bad Services”

Person smiling behind two copies of Lou Downe’s books, holding up the green cover of Bad Services with the subtitle “How to fix services that don’t work”, behind it the second book with orange cover saying “Good Services“

Linda Klotzbach

Linda Klotzbachshe/her

Service Designer in the public services.

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