Hilary Corna·Oct 29, 2024From Planning to Execution: A Step-by-Step Guide to the Process Improvement CycleThe PDCA cycle is a simple yet powerful tool for process improvement especially for service-based businesses. There are many ways to…
Hilary Corna·Aug 6, 2024Mastering Step 7 of the PDCA Process — Sustaining the Process and Monitoring Results: Part 1We are starting another blog series on the PDCA process. In the last blog, I shared how to execute a go-live successfully. We’re moving on…
Hilary Corna·Jun 18, 2024Part 3: Developing Countermeasures in Process ImprovementIn last week’s blog, I discussed why we aim for an 80 percent completion rate for developing countermeasures within 30 days. To wrap up the…
Hilary Corna·Jun 5, 2024Part 1: Developing Countermeasures in Process ImprovementIn our previous blogs, I discussed the first four steps in the PLAN phase of the PDCA process. We are starting another blog series covering…
Hilary Corna·May 22, 20243 Best Practices for Successful Process Improvement InitiativesResearch shows 70% of process initiatives fail due to unsuccessful change implementation. But these statistics shouldn’t discourage you…