Audience
Carriers and companies looking for a solution to improve their shipment operations
About LateShipment.com
At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences.
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Pricing
Pricing Details:
Please schedule a free call with us to learn more about pricing.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
LateShipment Inc.
Founded: 2012
United States
www.lateshipment.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support
Online
LateShipment.com Frequently Asked Questions
LateShipment.com Product Features
Customer Experience
Action Management
Supported
Analytics
Supported
Dashboard
Supported
Trend Analysis
Supported
Customer Segmentation
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Parcel Audit
Auditing & Claim Filing Services
Supported
Automated Audit
Supported
Automated Claim Filing
Supported
Carrier Invoice Auditing
Supported
Cost Recovery Reporting
Supported
Exceptions Management
Supported
Package Analytics
Supported
Predictive Analytics
Supported
Shipping Monitoring
Supported
Shipping Optimization
Supported
Third Party Management
Supported
Data Import
Not Supported
Shipment Tracking
Alerts/Notifications
Supported
Delivery Estimate
Supported
For eCommerce
Supported
Status Tracking
Supported
Website Integration
Supported
For Freight
Not Supported