Click on "Install Server".
Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state.
In the chat, type @ followed by the MCP server name and your instructions, e.g., "@snow-mcp List open incidents with priority 1"
That's it! The server will respond to your query, and you can continue using it as needed.
Here is a step-by-step guide with screenshots.
snow-mcp)
A comprehensive, production-ready, and extensible MCP (Model Context Protocol) server for interacting with a ServiceNow instance. This package provides a rich set of pre-built tools for managing nearly every aspect of ITSM, ITOM, and App Dev within ServiceNow, all callable via a simple, unified interface.
It allows developers and automation engineers to build powerful client applications, scripts, and AI agents that can perform complex, multi-step operations in ServiceNow without needing to handle the intricacies of the REST API directly.
Extensive Tool Library: Over 60 pre-built tools covering Incidents, Changes, Users, Service Catalog, Projects, and much more.
Modular and Organized: Tools are logically grouped into modules for clarity and extensibility.
Production-Ready: All tools include robust input validation and clear schemas powered by Pydantic.
Easy to Use: Packaged as a standard Python library and installable via pip.
Self-Documenting: A built-in CLI allows you to list all available tools directly from your terminal.
Claude Desktop Integration: Seamlessly integrates with Claude Desktop for AI-powered ServiceNow automation.
Related MCP server: now-sdk-ext-mcp
The server supports basic authentication with ServiceNow. Make sure your API user has the necessary roles and permissions for the operations you want to perform:
itil: Basic ITSM operations (incidents, changes, requests)
catalog_admin: Service catalog management
user_admin: User and group management
admin: Full administrative access
ServiceNow enforces rate limits on API calls. The server includes built-in retry logic with exponential backoff to handle temporary rate limit errors gracefully.
This project is licensed under the MIT License - see the LICENSE file for details.
Initial release with 60+ tools
Support for ITSM, ITOM, and App Dev operations
Complete documentation and examples
This server cannot be installed
Unclaimed servers have limited discoverability.
If you are the server author, to access and configure the admin panel.
MCP server for AI access to SmartBear tools, including BugSnag, Reflect, Swagger, PactFlow, QTM4J.
MCP server for AI agents to plan, verify, and deploy Cloudflare-native apps.
Security-first WordPress MCP server. 129 tools for Claude, ChatGPT, Gemini. Free on wp.org.
We provide all the information about MCP servers via our MCP API.
curl -X GET 'https://glama.ai/api/mcp/v1/servers/ShunyaAI/snow-mcp'
If you have feedback or need assistance with the MCP directory API, please join our Discord server
