How do I set up my Fitbit device?

Add or replace a Pixel or Fitbit device on an existing account

1. Open the Google Health app 
2. At the top left, tap Connections Add device.
3. Choose your device and follow the on-screen instructions to continue.

Once connected, your device will be listed under "Devices.” Details such as your device’s last synced time and battery percentage will appear.

If you already have a device paired and want to replace or pair a different one, tap Add more devices.

If you encounter issues with your Fitbit device setup, refer to Why can't I set up my Fitbit device?

Set up a Fitbit device on a new account

When you connect certain Fitbit devices to your phone, a notification will appear to begin the setup process. Tap the notification and follow the instructions to set up your device. If you don’t receive a notification:

1. Before you begin the setup process, connect your Fitbit device to the charger.
2. Download and install the Google Health app from the Google Play Store.
3. Open the Google Health app  and tap Sign in with Google.
4. Choose a Google Account. If you don't have a Google Account, tap Sign in Create account.
5. Follow the on-screen instructions to create an account and connect your Fitbit device to your phone. This ensures your Fitbit device and phone communicate with one another and sync data.

To complete the creation of your Google Health account, you’re prompted to enter your height, weight, and sex to calculate metrics like your stride length and estimate distance, basal metabolic rate (BMR), and calorie burn. For details, go to How does my Fitbit device calculate my daily activity?

These instructions are only for Ace, Ace 2, and Ace 3. For assistance with Fitbit Ace LTE, visit Fitbit Ace LTE Help Center.

If you already use the Family option in the Google Health app, refer to How do I set up Fitbit Ace devices?

For the best experience, your child should have their own phone or tablet to set up an Ace device. If you have an iPhone or iPad, you can use your phone or tablet to set up your child’s device.

1. Connect your child's Ace device to the charger before you begin the setup process.
2. Download and install the Google Health app from one of these locations:
   • Apple devices: Apple App Store
   • Android devices: Google Play Store
3. Tap Sign in with Google. Your child signs in with their Google Account.
   • If your child doesn't have a Google Account:
     1. Tap Sign in Create your account For my child.
     2. Follow the on-screen instructions.
4. When prompted, review the information about managing a child account.
5. Tap Agree and continue and enter the password for your Google Account.
6. Add a Fitbit profile for your child.
7. Tap Next. Your child can log in to their Fitbit profile.
8. Tap Add device, and follow the on-screen instructions to pair Ace to the account.

For more information on Google Accounts for children, go to the Google for Families help article.

1. Before you begin the setup process, connect Google Pixel Watch to the charger.
2. Press the crown of your Google Pixel Watch for 3 seconds to turn it on.
3. Place your watch near a compatible Android phone with Bluetooth on. A notification appears on your phone to begin the setup process.
4. Install the Google Pixel Watch app. Then, follow the on-screen instructions to connect your watch to your Google Account.
   For more information or troubleshooting tips, go to Set up Google Pixel Watch.
5. After you set up your watch, connect your account.

I need to create an account

1. Download the Google Health app on your phone.
2. Open the Google Health app , then tap Sign in with Google.
3. Choose a Google Account. If you don't have a Google Account, tap Sign in Create account.
4. Follow the on-screen instructions to create an account and connect your watch.

I have an account

At the top left, tap Connections .

3. Tap Add device  Google Pixel Watch.
4. Follow the on-screen instructions to connect your watch to your account.

Once connected, your Google Pixel Watch will be listed under "Devices.” Details such as your device’s last synced time and battery percentage will appear

If you have issues with your watch and account setup, make sure the Google Health app on your watch is updated. After you update, try to connect your watch again:

1. Press the crown, swipe up to the Play Store app , then tap the app to open it.
2. Swipe up and tap Manage apps Update all.

If you’re still unable to connect your watch:

1. Press the crown, swipe up to the Google Health app , then tap the app to open it.
2. Swipe to the bottom, then tap Sign In.
3. If prompted, download and install the Google Health app on your phone.
   • If you already have an account, sign in. If prompted, follow the on-screen instructions to move Fitbit to your Google Account.
   • If you don't have a Google Health account, tap Sign in with Google then follow the on-screen instructions.
4. Tap Devices Add device or Add more devices.
5. Tap Google Pixel Watch in the list of devices and follow the on-screen instructions to connect your watch to your account.

What router settings do I need to set up and sync Aria?

Aria connects to your wireless home network and works with any Wi-Fi router that uses these standards:

• 802.11b frequency setting
• WEP / WPA / WPA2 personal security
• Automatic (DHCP) IP setup (static IP configurations aren't supported)

Your SSID and password should contain only alphanumeric characters (for example, A to Z and 0 to 9). If you experience issues with a network that uses special characters, change the name of the network to only use alphanumeric characters, and try to connect again.

Can I use a mobile Wi-Fi hotspot to set up Aria?

A mobile Wi-Fi hotspot should only be used if a wireless router is unavailable. Consider these information when you set up your scale through a hotspot:

• Connecting Aria to a mobile Wi-Fi hotspot requires that the mobile device be persistently in this mode. The device’s battery may drain quickly.
• To complete the setup process with a mobile Wi-Fi hotspot, you need a second wireless device to connect to the hotspot. For example, if you use an iPhone as a hotspot, you need either another mobile device or a computer to proceed through either of the set up methods explained in How do I set up Aria?
• Your hotspot needs to be configured similar to the same specifications as a wireless router. For the specs, go to What router settings do I need to set up and sync Aria?

How do I set up Aria?

To set up your scale through the web-based method, you need a Wi-Fi enabled computer, phone, or tablet. Make sure you know your Wi-Fi password and that it doesn't exceed 31 characters.

To set up your Aria scale:

1. Restart the computer, phone, or tablet that you want to use to set up your scale.
2. Make sure your browser allows cookies.
3. If you use a computer:
   1. Place your scale within 10 feet of your router.
   2. Ensure that your router is compatible with the 802.11b protocol. For more information, go to What router settings do I need to set up and sync Aria?
   3. If the router is connected to your computer with an Ethernet cable, unplug it. The router and computer must be connected over Wi-Fi.
4. Open a web browser on your computer, phone, or tablet and go to Fitbit scale setup.
5. Tap Get started, then tap it again when you find the pop-up message.
6. Sign in to your fitbit.com account.
7. Personalize your Aria with a name and the initials you'd like the scale to display when it recognizes you.
8. Remove a battery from your Aria scale and reinsert it after 10 seconds to put the scale into setup mode. Tap Continue when the scale's display says "SETUP ACTIVE."
9. Switch your computer, phone, or tablet to the scale's Wi-Fi network (this will appear as the word "Aria" followed by 6 characters).
10. Return to your web browser and tap I'm Connected. You'll find a list of available wireless networks.
11. Tap the name of your home wireless network. If you can't find your home wireless network, tap Refresh Networks to scan again. If you still can't find your network, tap Join Other Network to enter your network name and password manually.
12. Enter your network password. Remember that it's case-sensitive.
13. Tap Submit and then immediately check your scale's screen as it attempts to connect to your network.
    • If you find a check mark or a smiley face, Aria is connected and you can stand on the scale to complete a weigh-in.
    • If you find an error message, go to How do I use my Fitbit scale?

Router settings

Aria 2 connects to your wireless home network and works with any Wi-Fi router that uses these standards:

• 802.11b/g/n frequency setting
• WEP / WPA / WPA2 personal security
• Automatic (DHCP) IP setup (static IP configurations aren't supported)
• Both the network name and password must be no more than 32 characters long

We don't recommend a mobile Wi-Fi hotspot to set up Aria 2, as it may slow down the sync process and prevent an update. The use of a mobile Wi-Fi hotspot requires the device to remain persistently in this mode, which may drain the battery quickly and use excessive data.

Set up Fitbit Aria 2 on a new account

1. Make sure the Google Health app is compatible with your device. To check, go to Google Health setup requirements.
2. Download and install the Google Health app from the App Storeor Play Store.
3. Open the Google app and tap Sign in with Google.
4. Choose a Google Account. If you don't have a Google Account, tap Sign in Create account.
5. Follow the on-screen instructions to create a Google Health account and connect your scale to the internet. You must know your wireless network password and the scale must be within range of the network. If you find an error message, go to How do I use my Fitbit scale?

Note that the personal information you provide to set up your account is used to calculate your BMR. This helps determine your estimated calorie expenditure and your body mass index (BMI). For more information, go to How does my Fitbit device calculate my daily activity?

If you have trouble setting up Aria 2, briefly press the button in the battery compartment to restart your scale and begin the process again. If you still can't set up your Aria 2 upon completion of the steps above, contact Customer Support.

Add Aria 2 to an existing account

At the top left, tap Connections .

3. Under "Devices," tap Add device.
4. Choose your device.
5. Follow the on-screen instructions to create a Google Health account and connect your scale to the internet. You must know your wireless network password, and the scale must be within range of the network.

If you have trouble setting up Aria 2, briefly press the button in the battery compartment to restart your scale and begin the setup process again.

Personalized icon on Aria 2

When you set up your scale, you're asked to choose a personalized icon. This icon appears on the scale whenever you complete a weigh-in. After you weigh yourself, you can check your icon on the screen to confirm if the weigh-in is assigned to the correct person. Refer to the table for a complete list of the available icons.

	Apple
	Bird
	Butterfly
	Camera
	Cat
	Coffee mug
	Diamond
	Bear
	Rocket ship
	Sailboat
	Submarine
	Sun
	Dog
	Flower
	Fish
	Whale

Set up Aria Air on a new account

1. Download and install the Google Health app from the App Storeor Play Store.
2. Open the Google Health app .
   • If you already have a Google account:
     1. Log in to your account.
     2. Tap Connections Connect a Pixel or Fitbit smartwatch or tracker, or a scale.
   • If you don't have a Google Account:
     1. Tap Sign in Create account.
     2. Follow the on-screen instructions to create a Google account and sign in to the Google Health app.
3. Continue to follow the on-screen instructions to connect Aria Air to your account.

Add Aria Air to an existing account

At the top left, tap Connections .

3. Tap Add Devices.
4. Choose Aria Air and follow the on-screen instructions.

Turn on Aria Air

At the top left, tap Connections .

3. Under “Devices,” you’ll find the list of devices linked to your app. Tap the device you want to remove.
4. Tap the option to remove the device.
   • For Pixel devices, tap Disconnect devices.
   • For Fitbit devices, tap System  Disconnect device.
   • If you use an iPhone or iPad and want to remove a Fitbit Aria scale from your account, you must first remove yourself as a user of the scale. For instructions on how to remove a user from a scale, go to How do I use my Fitbit scale?
5. Follow the on-screen instructions to remove the device from your account.

1. On the Fitbit settings page, click your device in the Devices section.
2. At the bottom of the page, click the option to remove the device.
3. Follow the on-screen instructions to remove the device from your account.